08/03/08

Worst Customer Service!!!

by azul08

Mi Luna at Woodlands-The worst customer service EVER! The bar tender left my credit card laying down in a random place in the bar?when I came up to close my tab a bald man with decayed teeth told me ?we don?t take cards, we don?t know what you are talking about? I refused to leave that place until he found it?again laying down near the bar! To top it all out?that bald man with decayed teeth throws it at meeeee? I was disgusted with the service! The place is deserted most of the time?but I used to go because my friends hang out (used to) there! Horrible place! No manners! Our other waiter will leave us unattended to talk to another bartender. Never again will go back! Try Copas Bar Lounge is way better! ;)

What made me leave the place was the sexually explicit material they were showing while children where sitting in the back!

07/20/08

Hmmm... don't think I'll be going back for the food. The drinks were great!

by magnoliamom98

I loved the sangria. The cappuccino was very yummy as well. The bread that came with dip before the meal tasted stale. Our server was pleasant. My only complaint (and this should really be something taught during training) was that he pushed back his hair with his hands, then reached in the bread bag to fill our bread basket (without plastic gloves). Eww. The food was okay... I don't think I'd order anything that I ordered that night again. I had high hopes, but I don't plan to go back anytime soon. It is probably still a fun place to go for music and drinks on the weekend if you live in the area. We didn't stay that late.

• Pros: friendly waitstaff/excellent beverages
• Cons: waitstaff should use serving gloves or utensils when appropriate

03/04/08

Okay food and poor service

by rpts

Mi Luna in The Woodlands is very cute and trendy. I went in a large group for a friends birthday and probably will not be back. The service was horrible and they placed us at a table that was too small for our group so we had to ask to be moved and it was just very awkward. The place was empty it was 6:00 and it seemed to be huge deal to have a table that could accommodate our party, they finally just added a table on the side in a L shape so half the party had their backs to each other. There also seemed to be a lot of servers there, but they weren't doing much. The food was okay, not awesome and not bad. We ordered sangria by the pitcher and it was served in big plastic pitchers like at Chucky Cheese. Maybe would have been less hectic in a small group or 2 people or possibly to just have drinks., would not go in a large group again.

• Pros: Trendy and cute inside
• Cons: Poor service/ Bad for large groups