Houston >General Merchandise Stores > Nordstrom-Houston Galleria
5192 Hidalgo St, Houston, TX | Directions 7705629.735401 -95.466634
M-Sa 10-9 Su 11-7
Neighborhoods: Great Uptown, Westside
Best Shoe Selection – Everytime I go there it's like a feeding frenzy. They have tons of clerks ready to assist you. We were asked at least 7 times if we needed help.
My girlfriend had been shopping for a work sandal for weeks and couldn't find the right dressy sandal. Boom, she found the perfect patent, lace, low-heeled sandal for $100.
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Great Nail Tech – I love Nina. She does great manicures and pedicures and she is so meticulous. I love the products the Spa uses and I can definitely see a difference in my hands and feet afterwards. I like that they do not cut my cuticles so that they are painful and scarred.
I have been going to the Spa for some time now and I wish they would upgrade the furniture and equipment since it is looking kind of run down after all these years.
I would definitely tell my friends to go to this Spa since it is very clean, relaxing and Nina is great!!!
Beautiful Spa, Relaxing Atmosphere – I enjoy my experience every time I visit the Spa at Nordstrom. One of my favorite services is the pedicure. Each manicurist there is amazing, talented, and so very sweet. The pedicures are so detailed and relaxing that sometimes I find myself falling asleep from being so relaxed. I wake up to perfectly painted toes and thoroughly revived feet. Everyone that assists you there is so kind and always has a smile on their face. I can't think of a more welcoming Spa with such genuinely nice people. I have also had several facials and massages that were just wonderful. I highly recommend this Spa to anyone who is looking for a fabulous experience.
Dirty Spa, Unpolished Staff – This was my first visit to this spa. I was very disappointed because I expect so much from the Nordstrom company. The reception area couch is dusty. As I was waiting for my appointment time, I browsed the shelves looking at product and there was so much dust on the glass shelves and boxes of product. It was such a turn off I stopped looking. There was this flamboyant older black man with platinum blonde hair at the front desk talking loudly and unprofessional to other staff members. Also there is this other guy that has red liver splotches all over his face and an un-groomed wild beard that really turned me off. They offered me tea or water but from what I had seen so far, I did not trust that the glass would be clean or the tea would be safe. Once I was taken back by my therapist, who was very polite, she escorted me to the dressing area and gave me a locker and key and a robe and slippers. My robe had a hole on the collar of it and my key would not lock my locker. The therapist also had to clean out the dressing room before allowing me to go inside. After getting dressed in my robe and slippers, she walked me down the hall to the resting area and did a foot soak with this old looking steel bowl. It was not quiet or relaxing as you can hear staff coming from the back room laughing and talking loudly and you can hear the toilet flush.There was towel lint in the carpet in spots and water marks on the tables and on the old magazines they had. Who wants to read parents magazine in the spa? The massage was great but at checkout, noone asked me how my service was. I was told what my charges were and asked how much did I want to leave for a tip. I graciously, paid and got out of there. I will never return or refer anyone to this place.
I was very disappointed.
Amazing Massage Experience – I have been having problems with my neck and shoulders for a while and trying out several different places. I had never been before but, under the recommendation of a friend, decided to make a last minute appointment there. My massage therapist was Jamie, who was incredible. The whole experience was great. I paid the same price as most spas around the area, but received five star treatment... heating pad around my shoulders before and after, a complimentary foot soak before my massage. Spa Nordstrom provided me with a truly wonderful experience.
Cafe Bistro is a hidden gem!!! – I recently discovered the hidden gem of Nordstroms.....which is the Cafe Bistro restaurant inside the department store. It is a cute little place with a quaint and private atmosphere. Very low key compared to all the other eateries within the galleria. And the food is absolutely delish! The cilantro shrimp salad is a must try, and the bistro club is great......oh, and the fries along with the olive aioli is wonderful!!
Fabulous Facial! – I had never visited this Spa before (I was actually recommended by a colleague that I met at a Spa Conference), but I'm surely glad that I did this time. When I called for information and booking I was pleasantly greated by Rachel and her tone in her voice was very warm and inviting. I was lucky to get an appointment that same day. When I went in Rachel welcomed me just as if we were old friends. I had booked a Facial with Monica and let me tell you from start to finish I felt like I was on Cloud 12 because the experience was way better then Cloud 9. I would recommend all of my friends to this spa, and definetly to go visit Rachel and book and appointment with Monica.
somply the best – ANYONE WHO HAS EVER HAD MUCH OF AN EXPERIENCE WITH NORDSTROMS KNOWS THERE IS NONE OTHER LIKE THEM. FOR AN UPSCALE SHOPPING EXPERIENCE... I DO HAVE TO PAY FOR FINE CLOTHING (&THINGS) ANYWHERE BUT AT NORDSTROMS THE STAFF IS NOT SNOBBISH THEY ARE VERY FAIR IN THEIR DEALINGS, ALWAYS RETURN THINGS REGARDLESS OF THE REASON OR PROBLEM... I COULD NEVER SAY ENOUGH!
Best Massage! – Jorge gives the best massages! I've followed him around Houston for quite a few years and I'm happy he's stayed with Spa Nordstrom.
Jorge remembers what you like and don't like in a massage. Although it's a nice experience, I typically skip the foot bath to get right to the massage. There have been times when I have to sit in the meditation room afterwards because I'm too tired to drive. It wears off soon enough, but that's how relaxed I get when Jorge massages me.
Can't say enough about him. Also, he's just a really nice guy.
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