05/23/09

What a little gem1

by sopretty2

I visited Elan today for the 1st time. I had been a regular at the Downtown Club at the Met until they closed. I really just stumbled on this place while doing a google search.

I had no problems making a reservation and when I arrived, I was expected, was taken into a fabulous waiting room and given a bottle of water. Waiting in the waiting room was so relaxing and I had access to various snacks and foods. Heather arrived and she was so nice to me. I will for sure go back to Elan again. It was so tranquil, the staff were so nice, the decor was just out of this world and the price is where it should be.

Thanks Heather for a great experience and I will for sure spread the word.

• Pros: Ambiance, atmosphere, hygiene and staff
• Cons: Cant think of any.

05/23/09

Depends on what service you get

by shysong

I have visited the downtown location several times, mostly because it is very close to my house so it is a short walk when I need a quick fix. I have nothing but good things to say about the facials -- soothing, relaxing, administered well and with high quality products.

The massages are less consistent -- while the massage therapist does have good technique, she does have problems managing her time; more than once the end of the hour arrives and she has to skip body parts (e.g., feet) because she spent too much time somewhere else (usually back) earlier in the massage. If I'm paying for a full body massage, it is important to me that all body parts get massaged -- so either manage your time better, or spend extra time (at the spa's expense, not the client's) to make sure all body parts get attention.

The weakest service there, however, by far, is the manicure and pedicure. I just paid $45 for a pedicure -- the technician put mask and lotion on my legs but not my feet, because she had already polished my nails. It seems to me that if you're paying for a PEDIcure, that your feet should get all the products your legs get, and then some. The worst part, though, is the polish. No ridge filler to smooth out the nail bed (not even at least an attempt to buff down the ridges), and a very sloppy polish job, with color outside my nail in spots, and two very uneven coats of polish and top coat (she hurried her way through the job, so there were parts of the nail that only got one coat, or two coats and no top coat, you get the idea). To me, this is what you pay for with a mani or pedi -- smoothly polished hands/feet, with no enamel mistakes. For the less than the $45 I paid for the pedi I could have gotten both a mani and a pedi at In Style nails, and of better quality.

So in short, go for the skin care, stay away from the nail care at this place.

• Pros: Good location, good facials
• Cons: inconsistent massages, consistently poor nail services

11/09/08

GOOD VALUE 4 PRICE !

by alphazeta

I think it's a hidden gem.. I really enjoy the serenity & flower petally fountain right there where u relax! .. (Usually a place this nice will charge more), but this is DEFINITELY A GOOD PRICE ! I got a 1 hour swedishe & it totally rocked ! --(the whole experience!)