ShareWhat People Are Saying About Saltgrass Steak House
The Editor
Contributor
Citysearch
In Short – The setting is homey and pure Texas, including the Hill Country-style stonework along the entranceway. The service can be a little erratic, but the reasonably priced and well-cooked fare makes up for it. Steak and prime rib are not the only specialities here. They also have great potatoes, including the baked-potato soup, and more Texas-sized options including the two-fork cheesecake and the addictive Shiner Bock beer bread.
07/19/09
Terrible terrible service!! Won't give you empty window seat
by Catelab at Citysearch
Today, when we requested a window seat at Noon, Jessica told us that there were no window seats for a table of 5. I have a picture of how empty the restaurant was--there were 3 tables for 6 along the main window and more along the side. There were only about 6 tables seated in the entire restaurant (of maybe 50 tables??) She tried to insist that we sit near the front door/restroom and it was only when we started to leave that another hostess offered to "push two tables together" then immediately led us over to a one-piece table for 6 by the window (weird?). The restaurant was dead, there were large tables everywhere, waiters were leaning against every wall "hanging out" and looking really bored, and the first part of our lunch visit was quite dampened by the surly nature of the hostess who refused to seat us at the tables in plain sight (she subsequently sat a 2-top right next to us at another 6-person table, but argued with our party of 5?) then rolled her eyes at us when we asked for her name. Last visit, we were a party of 3 and were told that we could not have an empty window seat, and 5 minutes later the table we wanted was given to a 2-person party.
- Pros: good food
- Cons: terrible, eye-rolling hostess staff won't seat window tables
03/30/09
Not recommended!
by lowrider04 at Citysearch
My fiance and I had lunch here and we left disappointed. I had the prime rib, which resembled a fatty round steak. I think it had more fat than actual meat on it. The prices were high. The waitstaff however was good to us. They allowed us to move to a better table, out of the bright sun.
- Pros: The atmosphere
- Cons: THE FOOD!
04/20/08
Poor Service
by livinlavidabuena at Citysearch
We have given this restaurant several chances - the food is fairly good. We will probably avoid dining here in the future because of the poor service we have experienced on at least 3 different occasions. I think it is a teamwork/management issue. Our waiter always disappears and we cannot get our drinks refilled or order dessert, ask for our check. We have received incorrect or missing orders, then one person in our party has to wait for their meal while the rest eat. Just not worth the hassle.
- Pros: Good food
- Cons: Service
The Details on Saltgrass Steak House
Category:
Payment Methods:
American Express, Visa, Discover, MasterCard
Restaurant Special Features:
Family-Friendly Dining, Romantic Dining, Waterfront Dining, Outdoor Dining, View Dining, People Watching, Date Spot, Group Dining, Happy Hour, Bar Scene
Cuisine:
Smoking Permitted:
Yes
