Conroe >Veterinary Services > Windvale Pet Hospital
9420 College Park Dr Ste 240, the Woodlands, TX | Directions 7738430.228360 -95.509385
Have never been to a better vet!
Pricey yes, but you can not put a price on the amazing group of people who work here. And, when it comes to your pet, that quality of care does not have a price tag. You get what you pay for!??I take my dog, Leeloo, there now, and I continue to receive expert care and advice. I see Dr. B and he is excellent. He treats Leeloo as if she were his own dog. I have never been to a vet where the doctor spends so much time with you, I learned more in one visit with Dr. B than years of visits at other clinics! I honestly wouldn't consider going to any other vet!
Very unhappy at the service I received. As other reviewers have suggested they only seem interested in how much they can get away with charging you. I took my cat in as her tail was infected from a scratch, she was given a wellness check and treated. 3 weeks later I took her back to get shots. They gave her another wellness check at a charge of another $52 and included a charge for an intestinal worms test. Neither of these things had been asked for or discussed with me. They refused to refund the wellness charge even though one had been done only 3 weeks earlier. However as the test hadn't been conducted, after some insistence on my part, they reluctantly took that charge off the bill. Furthermore they had given an addition rabies shot that wasn't required (we have just moved here so this was given 5 months ago) even though I had provided all records and discussed her needs. When I asked if she would be ok or if there were side effects I should look for they ensured me, in an extremely condescending way, that she would be fine. She was ill for 48 hours not moving or eating - which after looking online I discovered where common side effects of the rabies shot. I would have expected them to have at least prepared me for possible side effects - very unprofessional and upsetting as I think they were more worried about covering their backs after their 'clinical error'. I would think very seriously before taking your pet here, I certainly won't be returning.
So glad I found Dr. Jerry and his sweet wife – I will just start by saying how Dr. Jerry saved my sweet dog Pypers life last week. Some one broke in to our house and beat her in the face and broke two of her teeth she was bleeding everywhere. I drove as fast as I could to find someone to help her. When I went running in only seeing the hospital once when I went to the Subway in the shopping center. The girls up front saw me trying to get her out of my car and rushed out to help me. The took her in to the hospital and Dr. Jerry met them and told me that he would take a look and see what needed to be done. I was freeking out. Dr. Jerrys wife who was there came and talked to me and let me know that he would do everything to save her. She asked me what happened and went and updated him and came right back and sat with me. Never once did anyone ask me how I was going to pay like at another hospital I had gone to in the past. Pyper and I were very lucky that they were to help us in a time of need. The bill was less than I expected and was worth every penny. THANK YOU SO MUCH FOR BEING THERE IN A TIME OF NEED!!
Unhappy Camper – For starters, the sweet Dr Miller was fired from windvale when Dr Brzozowski bought the practice in December. Her great staff of the sweetest girls were also let go, only to be replace. They have also raised their prices several times over the past year. You can not get out of there, even for a check up, with out being charged $400. They also make you feel like a bad owner if you aren't able to spend lots of money. Samantha is the office manager there and she is FAKE friendly and also talks down to you like you don't know anything. I would NEVER reccomend this clinic to anyone. All they care about is your wallet.
DO NOT USE WINDVALE PET HOSPITAL – I have never been so upset in my life. I have taken my little dog to Windvale several times. He is 15 years old now, and I am going to have to put him down. The last time I took him in was about a year ago for an ear infection, and it cost me over $400.00 by the time I left there (because of tests that needed to be run because of his age). Was a little taken back, but I paid it. I was just informed that since it has been a year since they've seen him, that it will be $250.00 just to put him down. I can't believe they would screw people at a time like this. Conroe Vet Clinic is charging me $40.00. Unbelieveable & sickening to say the least.
Dr. B. and his hospital staff are the BEST!!!! – Compassionate, caring, loving, gentle, these are just some of the words to describe Dr. B. and his hospital staff. Dr. B. went way out of his way to treat our sick little Yorkie, Emma.
He's the only one I ever trusted with her. After doing everything he could to save her he brought her to our home to go to sleep. He truly loves animals and you can't ask anymore out of a Vet. My only regret is that we didn't find him sooner.
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