Great Spaces Storage

Recommends

SCUBA Bob

Joined 3 years ago

Great Business. Needed safe and very clean storage for my new 28 ft. boat. I shopped around and found Great Spaces to have one of nicest facilities in The Woodlands, TX area. Great pricing and man-o-man was this place clean. You looking for boat storage call Great Spaces Storage. They will take care of you.

Recommends

Great Spaces

Joined 3 years ago

RE: Bad Biz. I hate to say this about a customer, but sometimes there is no pleasing people. Everything in Lynn321's this review is a fabricated exaggeration of the actual facts and an obvious attempt to slander our hard earned reputation for offering excellent service at a very competitive price. I don't know exactly what prompted the Burden's to write a review like this, and I am not going to waste everyone's time trying to respond to inflamed untruths!

The Owners of Great Spaces Storage

Doesn't Recommend

Lynn321

Joined 3 years ago

Bad Business. When moving into this facility a few years ago the owners were friendly and eager to get us in. The first year we had no complaints, the rent on a storage unit was within fair market value but slowly going up. Earlier this year notice was given that fees would almost double. We decided to look for a more affordable storage place and spoke with Scott on numerous occasions to try and work something out. Scott did not want to work with us on our multiple storage units so we gave written 10 day notice as required and moved out leaving the units clean and ready for a new tenant. Over a month went by and we had still not seen our security deposits, we actually had to request it several times and then make a trip down there to pick up the check ourselves. We were also charged a full months rental fee even though we had moved out within the first few days of the month. To us it seems like bad business practice to not communicate with your customers and try to keep loyal, paying tenants. In the several years that we stored with Scott at Great Spaces we were never late on our monthly fees but loyalty and good paying customers don't seem to go far with Scott at Great Spaces.