02/15/09

Poor service, Excellent food

by crystalle

My boyfriend and I dined here to celebrate Valentine's Day because of the recent article on MSN: "Top 10 Most Romantic restaurants in the U.S.". We were disappointed to find that we were being sat at a closed- in porch with a window unit air conditioner hanging from the doorway.

The server was far from offering "fine dining" experiences for us. He was simply an order taker who had no interest in making our evening memorable. The server assistants were more attentive to us than our waiter.

The restaurant was very quiet, which made conversation awkward.

The only saving grace was that the food was excellent! Lobster Bisque was top notch!

The experience certainly was not worth the $150 we paid for the two of us to dine.

• Pros: Excellent food
• Cons: Poor service and lack of ambience

02/14/09

Merely ordinary

by luluba

My husband and I went to this restaurant to celebrate Valentine's Day. The waiter was impatient and rude. He behaved as if we were the ones to thank him for being at the restaurant. Unfortunately, the atmosphere did not change throughout the evening, the service continued inattentive and the food came cold. We were disappointed that a restaurant of that reputation was unable to deliver a good ambiance, and plates that were presented, and tasted, merely ordinary.

02/03/09

Best in Houston

by bab001

Everything is perfect time and time again. We have always had a wonderful time here. 5stars all the way around.