Heights Massage & Day Spa

Great Esthetician. It is rare that you go to a spa to get a facial and find a well informed Esthetician. After going to Heights Massage & Day Spa for several services, I finally booked my first facial and was not super pleased with my results however, I learned that that particular esthetician would no longer be working there and on my second facial I was introduced to Jessica. She is passionate about what she does and has taken the time to research products and their affect on our skin and bodies. I have been receiving facials for over 4 years regularly due to hormone related skin problems and it really takes a knowledgeable person to be able to work on my skin and actually see/maintain results. The 5 star rating I am giving is based solely on my experience with my facial and Jessica.

There are a few things like lighting and temperature control that seem to always be an issue whatever service I am getting and I think the owners may want to consider remodeling a bit. Also, I have had waxing services done several times but lately it has turned out to be more painful than necessary because the strips being used were so cheap they kept ripping and not coming off properly. This caused major skin irritations in several parts of my body. That being said, I would rate this spa overall at a 3.5-4 for not having proper lighting and ordering low quality products. Please buy a higher quality of strips or I cannot continue to get waxing services done at your spa.…

Not sure. I am really not a picky person and I certainly don't think this is a bad place to go, but I don't get all the hype. I have been for two massages and while they weren't awful, they weren't as good as some of the chain massage places. The second time I went, I inquired about other services and products at the front desk and the woman acted like she was put out at the questions. Oh well, maybe she was having a bad day. In my opinion, the prices are just too high for mediocre service.…

NOT what I asked for. I set up an appt. to have a facial done here. I asked the girl who was setting up my appt. to give me a person that is requested the most for facials because this was my first time here.(since this is rated as one of the best spas for a facial). I guess she did the opposite. I got to talking to her (jessica) and she said she is quite new there and had only been here 4 months! I wasnt liking this at all. Her facial was ok and the extractions didn't hurt and while she was doing them, she said twice your redness will go away by tomorrow. Which is understandable because i know how a facial can leave redness. So I'm sitting here 2 days later with what looks like little scabs all over my forehead. I've had numerous facials done at a previous spa and never has my face had scabs after a facial!…