Houston >Dessange Paris
“When I tried to report this poor experience to the corporate office, I learned this location is a privately owned franchise.”
“We reviewed a few cuts from pictures I brought in and he let me know which were good or bad options based on MY hair.”
“jacques dessange is the best place to get your hair and facial done”
“The receptionist is very rude, so rude that I will never go back there again.”
“The service was mediocre at best and the facial I received was just 'meh.'”
“The place is going down the drain with low quality skill, too high price for the value, and rude front desk.”
“can then get a great cut /style by Veronica, I have long hair, and when I say cut only 1 inch, she cuts only 1 inch.”
I go regularly in this salon, the receptionist is fantastic and very friendly and competent
Colorists are real artists and hairdressers have this little Parisian touch very chic!!
i love Charles he is the owner and he is really amazing
My advice, try this hairdresser you will not be disappointed
I love Houston Dessange because each client is treated like a queen and i am a queen
NO WORTH THE PRICE IF YOU CAN'T GET WHAT I WANT.
I had gone to the same sytlish for a while and wasnt that impressed from the beginning but was referred to her and i still dont know where else to go and cant say I ever had that WOW FACTOR! My most recent experience will be the last for me. Word to the wise, If you change the price on me WITHOUT telling when you have numerous interactions with me beforehand, that is a dealbreaker. Going from $95 to $105 is NOT the problem, but not telling me about it when I first booked it, or when I checked in or when I called to confirm, especially since the price was different that last time, that really bothered me. I would gladly pay triple that dollar amount for a GREAT cut, im not being cheap, but at least I would KNOW what I was signing up for. And to not hear about the increase in price until I was done and ready to go was SHOCKING to me, especially since you could HARDLY tell I got it cut...if I want boring cuts, I would go to the mall for that, not what I thought was s sophisticated, upscale salonThe girl was pregnant that cut my hair, as usual NEVER listens to what I want and does her own thing. So, essentially, if someone wont listen to me and does what they want, that leaves me with a BORING cut that looks like was done at the local mall.
. WHERE IS THE CREATIVITY?!? AND HOW BOUT THE STYLIST LISTEN TO THE CUSTOMER?!? THERE'S A THOUGHT!!! I didnt want to argue with the stylish since she was about to burst, but if I want to keep my length, it's YOUR job to listen and still make the cut fun. Don't look to me to do WHATEVER you wanna do to me!!!there is nothing edgy bout any of the cuts I have gotten there. I happen to have beautiful hair that is easy to style, as I have been told my numerous people that work in salons, so this should have helped to make things easier. It's horrible to be a girl with a CRAPPY haircut in this city.
Take my advice, if you are on the fence, there is a reason for it. Yes, the French ambience is nice, but far from the REAL THING. I love the French, too! They are usually ON POINT but this is NOT worth your time or money
AWFUL. I WAS GOING TO WRITE A REVIEW ON THIS AWFUL COLOR I GOT AT THIS SALON, I MUST ADD I HAVE BEEN A GOOD CLIENT OF THIS ESTABLISHMENT FOR A WHILE, IT SEEMS I AM NOT ALONE, SOMEONE ELSE ALSO GOT BAD SERVICE FROM THE SAME PERSON, THE LADY WHO WORKED ON MY HAIR IS NATASHA SHE ALL READY HAS A BAD REVIEW, NOT SURPRISED. O WELL THE OWNER SHOULD THINK ABOUT WHO HE GIVES CLIENTS TO. I DON'T PLAN ON RETURNING FOR MORE SERVICES FROM HER OR ANY ONE ELSE.
Bad Hair. My regular Stylist is out on maternity so she left word to transfer her clients to this new girl Natasha, I have seen this Natasha lady but only when she gave me my shampoos, I was very nervous but I figured with the hefty price tag how could this go bad, ( this is after all a reputable salon) she cuts my hair and takes quite a long time also looks very nervous, I end up with a very bad hair cut that costs me over 100 dollars. Not only will I not come back to this woman but I will never come back to this salon.
CARROT TOP. I HAVE NEVER HAD COLOR DONE ON MY HAIR, I TELL THIS ASIAN LADY THAT I WANT MY HAIR LIGHTER, SO SHE PUTS THIS COLOR ALL OVER MY HAIR 30 MINUTES LATER MY HAIR IS ORANGE, SHE TELLS ME THAT SHE HAS TO PUT HIGLIGHTS ON MY HAIR AND THAT IT WILL FIX IT. SHE PUTS BIG CHUNKY PIECES OF BLEACH ALL OVER MY HAIR 30 MINUTES LATER I AM STILL ORANGE . SHE TELLS ME SEE YOU SEE I FIC IT I FIC IT. SHE MEANS SHE HAS FIXED MY HAIR, BUT MY HAIR IS STILL ORANGE. I TELL HER MY HAIR IS STILL ORANGE BUT SHE KEEPS TELLIN ME ITS BEAUTIFUL. MY HAIR IS RUINED.
receptionist from hell. I walked in and the receptionist was busy on the phone, so I waited and waited, she finally gets off and starts talking in french to a co worker, I was not acknowledged yet so i think ok she is very busy but then she starts screaming to the back of the salon. MIMI MIMI MIMI and walks off. I was on my lunch break waited a few more minutes this skinny guy who keeps staring at me while he works is giving me the creeps. I don't thinks this is for me. o well
Bleh. It was really disappointing. I had the microdermabrasion done but the esthetician didn't even do my whole face. She was very uninterested and it seemed like I was annoying her by being there. After the microdermabrasion she put a hydrating mask on my face and left the room. She didn't return until my appointment was over. I can't believe I payed for that. I expected a lot more from a place that looked so nice.
This is the place to go!!!!. This is the place to go if you want amazing service and hair!!!! Everyone is extremely welcoming and friendly. Susan Varner was my colorist and she did an AMAZING job!!! She is super sweet, professional, and friendly. She really cared that I was got what I wanted which is important. I live in College Station and was tired of paying $100 for foil highlights that looked striped and like a zebra so when I learned about Balayage, I knew it was for me. If you want less outgrowth and more uniform look, then Balayage is for you. I will never go back to getting foil highlights ever again.
NEW SPA AT JACQUES DESSANGE!.
Thank you for your comments, "review281" and "mary francis." My name is Jaclyn, and I am the new aesthetician at Jacques Dessange. I am sorry to hear you had such a bad experience with our previous aesthetician, but rest assured we take all criticism seriously.
Though I am brand new to Jacques Dessange, I have a lot of experience as a skin care therapist and have actually been recognized as one of "the best" in New York City (waxing) and Denver, CO (facials). I would love for you to come back in and try us again now that I am on board. The spa area of the salon & spa has been recently renovated. The menu has been updated. And though I have only given a couple of facials to new clients, they have all given me rave reviews.
I look forward to meeting you and having you experience the new spa at Jacques Dessange.
Not the best facial.
I had my facial and all I can say is that I was not impressed. The staff was not welcoming and I did not feel treated as a “new” potential client should be treated, I don't know if this was because I was using a groupon. The front desk staff just reminded me of the rude waiters in Paris. The esthetician was nice but she did not explain anything, she just asked if I have ever had a facial before and of course I had much better facials at other places in the US and in foreign countries so I knew the routine but I would have still liked to know what the process this particular salon was going to use. The room was clean but a little chilly, I was not asked if I was comfortable, I had to ask for a blanket as my feet were freezing. The facial was very short I was in and out of there in less than one hour.
Overall I feel this was not worth my money and time, I will not come back to this place.
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