Shiva Indian Restaurant

Doesn't Recommend

Rush30

Joined 2 years ago

Shove-Ya not Shiva. Should be called "Shove-Ya" out the door. Very obvious the rude wait staff was not interested in serving customers, according to their hours of operation. We arrived at 2:45 for lunch (closes at 3:00), and were rudely told that the buffet was closed - the only thing that closed were the heat lamps over the food.

We have enjoyed the food for the last five years, but will NEVER eat at Shove-Ya again - thanks creepy looking manager!

Doesn't Recommend

KPatel84

Joined 3 years ago

SUGARLAND'S WORST INDIAN RESTAURANT!!!. WORST INDIAN DINING EXPERIENCE I HAVE EVER HAD!

You have a better shot at receiving good service from a fast food joint, than here.

My cousins and I had been craving some restaurant indian food, so we decided to give Shiva a try. BIG MISTAKE!

We arrived on Friday Nov. 19, 2010, around 7 pm. It was rather busy at the time. Due to the size of our party (6) we were seated towards the back of the restaurant (closest to the kitchen entrance and cash register) The table was placed in plain view of the kitchen entrance, where you could see the waiters filling up jugs of water from a hand washing sink. Definitely not something you want to see.

**Just as side a note, we are of Indian origin, and it was apparent that at the time, we were in fact the only Indians there. I strongly feel like this is why we had such a bad experience.

After about 10 minutes of staring at the menu, and countless attempts to flag down a waiter, our order for appetizers was taken. Not only was the waiter disinterested and RUDE, he was also very hurried to get our order taken. Fine, it was busy, I can accept that. However, I dont expect that kind of service to continue throughout the meal.

After a short while, the appetizers came out(Tandoori Platter), and were actually decent. BUT, after we finished, it took another 15 mins (no exaggeration) to get someone to take our order for our main course. Even then, the empty plates from the appetizers remained on the table, all the way until our main course was brought out.

Main course was sub-par, if you frequent other Indian restaurants, you would know what I mean. Naan was like chewy cardboard, and DEFINITELY do not order the Garlic Naan, which is a naan sprinkled with garlic powder, unlike other resaturants which glazed with garlic butter. Any time I requested something from our waiter, he would tell me that he would be with me in a minute, while he would go and serve a beer to another table or just chat another couple up. Unacceptable!

When the meal was done, and the bill was paid, I asked our "waiter" to speak to the manager, who replied that he was in fact the man in charge. I began to tell him that the service was below average, and we were not satisfied at all. His general expression was one of, once again, 'Disinterest.'

Over all, this is a place I would NEVER EVER visit again, or recommend to anyone that I know. I felt that many of the patrons were treated with much more care. If you care about having a good Indian dining experience, I highly suggest you try one of the many other Indian eateries around Sugar Land and the Houston metro area.

Recommends

jamiesteve

Joined 3 years ago

Great Indian food and caring wait staff. After having a great experience at the Rice location, I decided to give this Sugar Land cousin a try. Needless to say , they did not dissapoint me. The food was delicious. The spices were blended right, and the food was just perfect. Our party of four were very satisfied with the whole experience. The wait staff were prompt, very attentive however not overbearing. Hope to eat some great Indian food at Shiva's SOON.

Doesn't Recommend

RAHU0622

Joined 3 years ago

shiva Indian Restaurant. HORRIBLE!!!!!!!!!! RUDEST STAFF EVER. NEVER GOING BACK AGAIN, THEY DON'T CARE FOR YOUR BUSINESS. WE WENT THERE YESTERDAY AFTER CALLING IN AN ORDER,STAFF IS EXTREMLY RUDE AND THE MANAGER TOPS RUDENESS!!! WE WERE DINING AND HE TURNED ALL LIGHTS BRIGHT, INDICATION FOR US TO LEAVE. WE HAVE GIVEN THIS RESTAURANT 3 CHANCES,NEVER AGAIN. RUDE RUDE, DON'T CARE FOR BUSINESS. SORRY TO SAY BUT THEY DON'T DESERVE TO BE IN BUSINESS.

Recommends

stellamcmurtie

Joined 4 years ago

Great Indian Food. Me and my family had a great dinner last Saturday at the Sugar Land location. It was a great experience from start to finish. Our waiter was very polite and caring.

He made my kids feel at ease. He was extremely gracious and attentive. The food was great. The chicken tikka masala and the saag paner (Spinach) were terrific. Needless to say, I had to revisit Shiva on Wednesday for lunch, only to experience a mouthwatering lunch buffet. The lamb curry was spectacular. The variety of dishes on the buffet made the experience memorable.

Doesn't Recommend

tommytommy

Joined 4 years ago

Horrible!!!!. below average food.

tacky decor

noisy ambience.

Extrememly rude staff - I would have overlooked everything else but this was the limits. The rudest treatment i have ever recieved at a restaurant! Disintered waiters who wouldnt even bother to refill your water on request!!! or just get you an extra spoon if u accidentally dropped it. bah!

whatelse do i need to say?

Doesn't Recommend

Reraj

Joined 4 years ago

Not Impressed at all !. My wife and I dined here yesterday and we should conclude that the food isnt of great quality. We stopped by for a buffet and I shud add that after tasting food at other Indian Restaurants, I cant provide a positive remark to this restaurant.

I should be honest and pass my experience over -It wasnt great food. Please try another restaurant.

We sat for the buffet and wasnt at all good quite frankly.

Recommends

sugarlandfoods

Joined 4 years ago

Great Indian Food!!. They have a new location in Sugar Land Town Square, nice interior. We dined her last night with our family and the food was delicious! Their chicken(murgh) vindalloo was phenomenal! They have a lunch buffet for $9.95 daily. The only thing I haven't seen on their menu is a "combo" that other restaurants tend to do that include a dish, rice, naan, samosa, and side dish for to-go orders... I will definately dine here again, hands down some of the best indian food! The manager was very appreciative of our comments and said they specialize in catering, mentioned they had just done catering for 1,000 people! Highly recommended!

Recommends

SpicyChickenVindaloo

Joined 4 years ago

Good food, great price. Shiva's new place in the town center has a great look with beautiful choice of paint giving a serene feeling,

One of the many of the dishes we ordered was Methi Mattar Paneer. This is the first time I have tasted that dish and I must say I kept enjoying till the last drop was done. Shiva also has the best Chicken Tikka Masala that I have had in Houston. The Rasmalai ( dessert) is phenomenally good as well. Great food and good service are two positive points at this restaurant.

Shiva can surely use some extra waiters.

Wish them good luck on their new venture.

Recommends

Contributor

Joined 10 years ago

Editorial Review. Casual vegetarian-friendly Indian restaurant with a popular lunch buffet and varied menu.