Houston >General Merchandise Stores > Heights Spa
440 W 19th St, Houston, TX | Directions 7700829.802856 -95.404963
Neighborhoods: Central, Greater Heights
Very disappointing facial – Thank goodness I bought a Groupon for the collagen facial I had today because I would have been very upset had I paid full price for it. As noted in other reviews, the facialist left the room several times during the facial without explanation, and the language barrier prevented her from explaining the procedure. She did not explain the electric mask that she placed on my face or the electric pad placed under my back. She simply kept asking me if I felt a tingling sensation in my face. I did not feel any tingling, so the mask failed in whatever it was supposed to do. It wasn't until I later Googled collagen facials that I understood that the electric mask is used to enhance the collagen treatment. The electric pad under my back was very uncomfortable, and when I asked the facialist to remove it, she was unable to explain the necessity of it. The experience was not relaxing or soothing in the least. Even now that I understand the collagen facial procedure, I will not return to Heights Spa.
Terrible facial – I had high hopes for another nice reasonably-priced day-spa in the Heights, but this one is NOT it! My facial started 20 minutes late, with a 10 minute steam left on my face, before my face was even cleaned, the first of 5-6 times my facialist left the room with no warning. She returned to clean my face with the first of only 2 products she used the entire time, at which point she began to up-sell me on an additional collagen treatment for $15. I finally agreed, simply to get her to stop talking about it. After cleaning my face, she asked if I wanted to change to a bigger room (midway thru my service), because she had to keep opening the door to take items out in order to bring other things in because of the size of the room. After the cleanse, she used the microdermasion machine inconsistently across my face, and followed that with a light moisturizer which she applied to only one of her hands, while the other rubbed my face almost raw during her final massage of my skin. I nearly left the room during one her her lengthy absences to look for her, and each time she wiped my face with dry sponges, it felt like she was using paper towels. The check-out process consisted of them trying to sell me additional facials in the future at a discounted price. No thank you!!!
So So Facial – I showed up about 10 mins late for a dermaglow microdermabrasion treatment & I did like that they were very nice about the fact I was late.
Tina was very nice and the room was inviting. She started the facial but then the steam machine kept stopping so she didn't use hardly any steam on my face...then she answered her cell phone during the treatment. The treatment was supposed to be 45 mins...if I was in there for a full 30 it was too long
I also asked her for an eyebrow wax and when I got home I realized I had to tweeze the spots she had missed.
Their prices are good, but I think I'd rather pay a little more and know that machines will work & employees won't answer phones during the treatments.
I won't be going back.
Love the facial! – I've been here only once and received a facial. It was so relaxing and the results were awesome! I had a lady by the name Tina. She was sweet and very professional. I already bought a facial for next month. I'm going to try their other services. I highly recommend this place for a facial. I don't know about any other services......but i will let you know as I try them. By the way...a few days after my facial my friend made a comment. She said 'you look so pretty....you look like you're glowing". I told her it was the facial cleanser I use. lol! Right on Height Spa.....my secrete weapon.
Phenomenal Massage – Heights Spa is my only massage provider in Houston. It's funny, Massage Heights used to be my preferred place but Tina makes them all look like amateurs.
This place is very quiet a nice retreat from the bustle. I give it two thumbs up!
Couples massage was great and cheap – My wife and I visited heights spa last Saturday for the couples champagne massage. Great time, great champagne, great massage, great time all around, thanks and we will be back
Dermaglow Microderm Facial fantastic results – I am a new customer (1 visit) and I will be returning. This is the most relaxing and peaceful spa I have visited. I took the Dermaglow facial and could not be happier with the results. Tina was very nice and the results were excellent. This spa is on West 19 street with plenty of parking and very convenient to downtown and midtown. I have been to all of the spas in the area but Heights Spa stands out.
Great Service, Serene and Great Specials – I have been a customer for 3 years and I keep coming back. Very convenient location and always smiling faces to greet me.
I usually go in for nails and massage but the greatest is the Dermaglow Microdermabrasion Facial. It is hard to find anyone doing this type of facial anymore so glad to find it here.
Pros: Very peaceful and serene, excellent service, smiling faces always!
Cons: Can't think of any
Outstanding Spa – I love the Spa layout. it's peace and quite place to enjoy a pedicure and manicure. They have the room in the back for couple or friend (pedi./mani) I will come back to try out their other services.
Not Over the Top But Nice – I've been a regular at Heights Spa for a few years for massages. This is not an over the top, chi-chi day spa, but it is a nice environment with modern Asian decor. They have a considerable manicure and pedicure business. I've had some excellent massage therapists for Swedish and deep tissue massages. The massage therapists have always been very professional and responsive to requests. The only complaint I have is that sometimes you can hear the music from Curves next door or loud customers in the manicure/pedicure area in the massage rooms. I try to make my appointments during off-times to avoid this. The prices are reasonable and in the $65 range for a 1 hr. massage. Front desk staff has always been friendly.
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