11/03/09

Shame on NY Pizzeria

by readysetgogp

Anyone who thinks this place has NY Pizza has LOST THEIR MIND. The sauce is thick and sugary (everyone knows true NY Sauce is thin with tomato chunks.)

The closest thing I found to NY Pizza is Franks Downtown (awesome!) Luigi's in Midtown, and Romano's on West Grey. Save your money and time people. Even though it may not be NY Pizza, in that neighborhood go to Barry's instead.

• Pros: NONE
• Cons: Sauce is Terrible

03/13/09

Galleria Area has the WORST service

by kappasigma394

I ordered a pizza and was told the wait would be 45 minutes. After an hour and fifteen minutes the pizza finally arrived but was cold. At which point I had to heat the pizza up in the oven because I was not about to call and have to wait another hour or more for another cold pizza to be delivered. I called and spoke with someone who may or may not have been Anthony Russo and his only response was "It is Friday night, of course there will be a wait." After finally getting the chance to tell him that the pizza was cold he offered to send a new pizza which at this point was worthless. I then asked for my money back at which point he began to speak over me so that I had to yell just to get my point across. Then to top it off he called me a fu***** as*ho** and hung up on me. Do not patronize any of the locations that this person owns. He has no concept of what it means to take care of a customer and frankly the pizza is terrible. At one point I ate regularly at the Willowbrook location and never had a problem. DO NOT EAT HERE!!!!!

• Pros: N/A
• Cons: Excessively rude owner, poor product quality

02/16/09

Katy Pizzeria : good pizza, awful service, rude servers, sheisty and cheap with their lemons

by 11515

I visited this place, the pizza is good, but unfortunatey the staff, waiters, owners /manager or whatever they are, were extremely rude! They don't know how to treat and serve people, they have no idea on what they are doing. They are extremely shady and cheap and lied about not having lemons, for your water, they need to be fully supplied. The owners or managers, (or whatever they were) have no kind of manners and are simply unprofessional. They server was a very lazy waitress, she forgot the silverware, she lied of having zero lemons, when there were glasses of water (with lemons)served on other tables. She was lazy and poorly professional. They are very rude!

• Cons: Bad management, rude staff --from owners/manager to lazy waitress. RUDE OWNERS!