Houston >Taxis & Shuttles > Aim Limousine Service, Inc.
Po Box 571174, Houston, TX | Directions 7725729.734135 -95.499167
Neighborhoods: Woodlake/ Briar Meadow, Westside
Initially communication was difficult with Aim Limo. Due to the fact that they'd oversold their Living Social vouchers, I couldn't get my original 4 hours in a lincoln town car as the voucher stated. After talking over the phone, they agreed to give us an upgrade for a shorter amount of time. I was somewhat frustrated as this wasn't what I'd paid for, but, since we were able to negotiate, I figured I'd let it go.
Our driver's name was Eddie and he picked us up at 9:30 on the dot with, not curbside, but DOORSIDE service. He was very polite and extremely accommodating throughout the entire evening. A few places that we had intended to go were either closed by the time we got there or were soon closing and Eddie was ready and willing to adjust the schedule to get us anywhere we needed to go. He was definitely the best part of the deal!!! I would highly recommend using Aim Limo if Eddie is your driver. What a great experience!
Ruined Our Prom – We were originally going to go with Aim Limousine as they were really nice to us on the phone and gave us a good deal for a limo for six hours for prom. However, as soon as we were about to pay the down payment, they told us that we had to pay for a minimum of eight hours, no less. We asked to talk with the manager, but he simply did not answer our calls, and when he finally did, he was extremely rude to us. I was not only appalled by how rude their service was, but also that they told us false information from the beginning and ruined our prom plans.
Aim Limo meet my expectations – Everything went as planned. My wife and I are happy with our anniversary dinner and the limo ride and the fine dining.
I highly recommend Aim Limo – They arrived on time with a perfectly clean and almost brand new Hummer. We enjoyed ourselves and will use them next time we need a Limousine.
Terrible Service – The limo was nice, but that was the only good thing. The driver was late because he couldn't find our address. Repeatedly got lost even after he was given addresses and directions to each stop the day before. He also became confrontational and rude with us halfway through the night, even yelling at the bachelorette. He didn't open or close doors for us, I have never had this happen with a service you are paying top dollar for. Also we ordered champagne service, and they forgot to put it on the limo.
The worst Limo experience you can imagin – The night started off with the driver not being able to find the apartment, needing to call the customer for directions. From that point with a stack of MapQuest direction and addresses the driver could not find the route or even know where he was stationed at! One of the girls had to leave the group to sit up with the driver and help him find his way after an hour of being lost. They operate a $120,000 limo and it is not equipped with a $99.oo GPS. After making it to the first spot and loading the limo for another destination the driver pulled away while the door was still open and women where still getting in, very dangerous and rude. Limo drivers are supposed to open doors and close them when everyone is safely loaded. At the last destination the limo driver would not let the husbands of the women in the group in the limo and 6 had to take a cab back to there cars. The driver dropped off one girl on a street corner and told here that is where her car was. She was dropped off 3 blocks from our home in the cold. When I got in touch with the limo service and finally found an address to complain in person I was lead to an Italian restaurant that had no association with Aim. This Limo service is very, very, shady. I only give them one star because I have to or I can not post. Don't put your loved ones in these limos.
Great limo experience. – Hired Aim Limousine for my 15 yr old daughter and friends. The driver was early, letting the kids have plenty of time for pictures and riding around before reaching destination. Also on time for pickup. Office staff was very helpful and took time to call the day of and after to make sure everyting had gone as planned. Limo was very nice and the kids had a ball. Will definately use again.
Terrible Service and Shady Owner – I had ordered 6 hours of limo service from aim limousine from 12 noon to 6 pm. On the wedding day, a NON ENGLISH speaking driver has problems finding my house. After 1 hour of giving detailed directions to my house, the driver still did not find my house and was 25 minutes late. I finally told him to wait for me at Academy sports, which was 5 minutes away. I got to Academy at 12:30 pm. Ordered a limo and a 4 door Lincoln Town Car shows up. I contacted Eddie the ?Owner of Aim Limousine? to express my dissatisfaction of the lateness of his driver and the package that I had ordered. Eddie and I came to an agreement to charge me 2 hours for his service and credit me back the 4 hours since he could not get a replacement limo for me. One week later, Eddie tells me that he is going to charge me the full 6 hours and that he did not recall our conversation. Don?t use this service. STAY AWAY!!!!!
Editorial Review – Open since 1997, with multi-lingual drivers offering transportation in sedans, limos, strech limos, Cadillacs, Mercedes, BMW, vans and buses.
Good service and good cars – I rented my limousine last saturday. Me and my boyfriend went to Galveston. had a great time and great service, and i recommend to use this company any time. We got excellent service and great driver.
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