| ambiance |
96.00000381469727% positive |
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Ana Laura, Lonnie, and Eduardo took great care of the kids making them feel comfortable. ”
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The atmosphere was beautiful with lots of natural light. ”
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The atmosphere was great too. ”
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The owners are down to Earth and the whole place is comfortable. ”
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The atmosphere is friendly and they service is superb. ”
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The staff is extremely professional and the atmosphere is very welcoming. ”
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Everyone that works at Marbella Spa is pleasant, knowlegable and fun to be around. ”
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The atmosphere is great, and the prices reasonable. ”
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The evening I came out of the salon, there was a lady on the parking lot and she said to me, "I know how frustrated you are, they made me look awful too, but if you write a comment, they will just repute what you say because they write their own good comm ”
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really liked the atmosphere of the salon. ”
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Everyone in the salon is very helpful, knowledgable, and it is a very relaxing, yet energetic atmosphere. ”
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Wonderful atmosphere & great service! ”
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had such a wonderful and fun experience that I can't wait to go back! ”
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=o) The staff is extremely professional and the atmosphere is very welcoming. ”
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Also, the atmosphere is great, the staff very friendly, and the price reasonable. ”
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The service is great, the people are very professional and the place is always clean and it has a wonderful view of downtown, Houston. ”
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Also, Billy gave me a great hair cut with long layers and was a lot of fun! ”
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was very nervous going into this process because I had seen some horrible extensions that friends had gotten done before by other stylists, but during my consultation Loni made me feel completely comfortable and confident that I was going to love them. ”
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Staff is amazing, comfortable atmosphere, even a great wash before cut! ”
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The staff is fun and friendly. ”
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recommend that if you want an awesome hair cut and the best massage you'll ever have, along with a beautiful atmosphere, make an appointment with Vanessa and Gloria now! ”
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The staff is so friendly - they are always wanting to make you comfortable, offer you a beverage, etc. ”
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The staff is friendly, the atmosphere smart and comfortable. ”
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The salon is a very nice and cozy place. ”
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The saloon has a nice atmosphere and the employees give a friendly service. ”
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| drinks |
100.0% positive |
- “
He loved their tea so much he spent the next couple of days trying to recreate it (he's a tea junkie), so I called the salon on his birthday to see if I could buy some for him. ”
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Edward is the best with hair cuts that I know- bar none. ”
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They offer drinks and have a clean, lighted, spacious property. ”
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| menu variety |
100.0% positive |
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Mandy was very attentive, discussed several options for my highlights and color, until we decided on a good highlight plan. ”
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| overall |
100.0% positive |
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The salon is a very nice and cozy place. ”
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highly recommend this salon its great place to go when you want a girl spa day ”
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Where can I start at by saying that this spa is a great place to be at. ”
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The service is great, the people are very professional and the place is always clean and it has a wonderful view of downtown, Houston. ”
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So if you want great, hard-working & honest people, this place is for you. ”
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am so glad I found such a great place! ”
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| return potential |
100.0% positive |
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Such a great experience - Will definitely go back. ”
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left with a fantastic cut and hairdresser that I'm confident to return to and recommend to others. ”
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had such a wonderful and fun experience that I can't wait to go back! ”
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The service was fantastic; I would go back when the time come. ”
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will definitely be back on a regular basis, and I highly recommend Katie to anyone. ”
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will definitely be back to see her, and will enjoy seeing the other nice staff there as well. ”
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| service |
94.2300033569336% positive |
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The saloon has a nice atmosphere and the employees give a friendly service. ”
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Mandy was very attentive, discussed several options for my highlights and color, until we decided on a good highlight plan. ”
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The salon overall is very clean and the people are super friendly, I recommend her and the salon very much. ”
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horrible customer service ”
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Everyone is friendly and provides great customer service. ”
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these people were very rude. ”
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Bobby at the front desk is a first class salon coordinator very attentive. ”
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Everyone is friendly. ”
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All stylists and staff are very professional and courteous, both over the phone and in person, and are always eager to make your experience enjoyable. ”
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However, the staff was very friendly and welcoming and I will be returning to this salon in the future. ”
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The staff is extremely professional and the atmosphere is very welcoming. ”
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This is a full service spa salon. ”
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Vanessa was very friendly and knowledgeable about different hair products. ”
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The staff is friendly, the salon is lovely and clean, and Eduardo is a magician. ”
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The staff was friendly, the salon was nice and relaxing, and I got the best hair cut EVER from Eduardo! ”
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Every time I have been to Marbella I get the best service. ”
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It's relaxing and the staff is very friendly. ”
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Thank you so much to the talented staff at Marbella for such a great experience! ”
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Everyone at the salon was very friendly and accommodating. ”
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fantastic customer service ”
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it has everything you would want a tranquil setting, a knowledgeable staff, fantastic results and well worth the money spent. ”
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Great cuts, friendly and accommodating staff! ”
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Also, the atmosphere is great, the staff very friendly, and the price reasonable. ”
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Everyone was warm, friendly and welcoming. ”
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The service is always superb and my hair just keeps getting better and better. ”
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Everyone at the salon was friendly and I didn't have to wait at all. ”
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Unfortunately, the person wasn't able to make the appointment but the staff was sooooo nice and forgiving of how unpredictable surprises can be. ”
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The staff were friendly and helpful, and Eduardo went out of his way to make me feel special. ”
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Excellent service ”
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Great service from color to cut ! ”
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All the staff is great and the prices are reasonable. ”
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The staff is friendly and personable and I'll keep going back! ”
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So if you want great, hard-working & honest people, this place is for you. ”
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really enjoyed the staff at Marbella. ”
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You can't beat Marbella for great hair, great salon and great service! ”
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will definitely be back to see her, and will enjoy seeing the other nice staff there as well. ”
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Vanessa was wonderfully nice and attentive, and the cut and color are awesome! ”
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The staffs are friendly and don't make you feel like they're doing you a favor. ”
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Anyway, as for my opinion - I think the Marbella staff has been extremely helpful in my beauty needs! ”
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Not only did he give me the best cut of my life (no joke), he was down-to-earth, friendly, open, honest and wow - what a concept - HE ACTUALLY LISTENED. ”
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Fresh New Look @ 30, Donating to "Lock Of Love", Great customer service, Friendly Atmosphere, Great Background Musica! ”
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The staff is friendly, the atmosphere smart and comfortable. ”
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was the personal, friendly and just plain kind service. ”
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love telling people where to go get a great haircut and this is top dog on my list! ”
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Looks like a place where Hollywood people goes too when there in Houston. ”
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The staff is super friendly but still professional. ”
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have total confidence in Trang, and her helpfulness and friendly personality have made every visit to Marbella a pleasure. ”
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Great customer service! ”
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Vanessa is very friendly & enthusiastic about the work she does and makes the time being there enjoyable. ”
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The service is great, the people are very professional and the place is always clean and it has a wonderful view of downtown, Houston. ”
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Wonderful atmosphere & great service! ”
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The staff is so friendly - they are always wanting to make you comfortable, offer you a beverage, etc. ”
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The front-desk people were friendly and chatty, which tells me they like their job. ”
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Everyone there is friendly, professional, and by the looks of everyone I saw going in and out (I was there almost 6 hours) talented. ”
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=o) The staff is extremely professional and the atmosphere is very welcoming. ”
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Great service, great people, great hair! ”
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Great service ”
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Anyway, the short of it is that on top of these people being incredible at what they do, thay are also caring and fantastic individuals. ”
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The staff were extremely attentive and made me feel welcome. ”
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After five years in Houston, I have finally found a full service salon and spa that is fantastic. ”
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The staff was very nice and personable. ”
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Also, the staff were professional and friendly. ”
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All the other staff, reception etc.. were all wonderful also. ”
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When he showed up at Marbella the male owner was opportunistic with poor customer service skils and tried to sell him a package that included a manicure. ”
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great environment, friendly staff. ”
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In addition, the service is FANTASTIC and the value is excellent. ”
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You know how sometimes you end up a little hesitant about recommending a salon to other people, just in case they end up with bad results (and therefore hate you forever)? ”
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The prices were great for the level of service and I was treated like they were happy to have my business from start to finish. ”
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The atmosphere is friendly and they service is superb. ”
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Their staff overall was great! ”
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would recommend this salon to anyone who likes a warm environment, friendly staff and overall great experience. ”
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friendly staff,two thumbs up ”
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The staff is fun and friendly. ”
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They know how to offer attentive personal service at affordable prices. ”
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The service was fantastic; I would go back when the time come. ”
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The staff is very friendly and willing to help you with anything you need. ”
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Great service at affordable prices! ”
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Super friendly place, great customer service. ”
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| value |
89.73999977111816% positive |
- “
The prices were great for the level of service and I was treated like they were happy to have my business from start to finish. ”
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Their prices are very reasonable and you still get a great haircut. ”
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Their prices are very reasonable and you still get a Great Haircut & Style. ”
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guess you can't give a perfect cut every time, then you would be charging Jose Eber prices! ”
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The prices are reasonable. ”
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Loni always gives me fabulous color and highlights followed by a "just stepped out of a salon - I'm worth it" blowout to make-up and nails - she does it all! ”
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I've never felt so good about a haircut before, and the price is fairly reasonable compared to the other salons. ”
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They know how to offer attentive personal service at affordable prices. ”
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it has everything you would want a tranquil setting, a knowledgeable staff, fantastic results and well worth the money spent. ”
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In addition, the service is FANTASTIC and the value is excellent. ”
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The price of his cuts is so great for the work he does and it's never too impossible to get an appointment because he keeps such great (open late!) ”
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All the staff is great and the prices are reasonable. ”
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Great service at affordable prices! ”
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walked out feeling 10 years younger and like a million bucks! ”
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Horrible experience and extremely overpriced for a lazy job she did, half fasting my entire hair. ”
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Katie let me know about new deals the salon had going on, but wasn't pushy about treatments - she new I'm a poor college student and offered reasonable rates on the full Brazillian wax. ”
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price was very reasonable, and a down-right deal with the new customer discount from city search. ”
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Way too overpriced for a horrible dye job ”
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Overall, the haircuts, color, and blowouts are generally good and almost worth the money. ”
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Best value and truly talented professionals at Marbella. ”
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Also, the atmosphere is great, the staff very friendly, and the price reasonable. ”
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The prices are also reasonable. ”
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think it is worth to take the time from my busy family and professional schedule to write a review of my hairstylist and his team members. ”
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have since found a salon with more knowledgeable colorist and it is less expensive. ”
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Nice spa at reasonable pricing ”
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The atmosphere is great, and the prices reasonable. ”
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| wait time |
100.0% positive |
- “
absolutely love my haircut and am looking forward to a long-term relationship with my new hair stylist. ”
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Jammie gives me one of the best hair cuts I have found in a long time. ”
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can say without a doubt that Eduardo has been the ONLY hairstylist EVER who has made me leave the salon happy-- EVERYTIME, and that's saying a lot, considering that he took me from "down-my-back" long hair to above the shoulders/chin-length hair. ”
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Not only did this salon squeeze me in for a last minute appointment, they gave me Loni who was fantastic! ”
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She gave me beautiful highlights and a stylish lighter cut while still leaving my hair long. ”
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Absolutely the best hair color and cut I have had in a very long time. ”
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In the first two minutes I had decided that this was one of the best massages I've had. ”
- “
Also, Billy gave me a great hair cut with long layers and was a lot of fun! ”
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