AutoNation Toyota Gulf Freeway

-MikeMik e.

Joined 3 months ago

BEWARE HORRIBLE SERVICE ADVISOR!!! Tuesday morning was our appointment to get a basic oil change, our honest and trust worthy service advisor Thomas was not avil, and what seem to be a nice gentleman name KEVIN STRINGFELLOW approached us and ask what we wanted, we respond we had an appointment with Thomas for an oil change, he LIED to us and said that Thomas was running late, he proceeded on taking our vehicle in to get the oil change , while we were looking at the tire rack he asked us in a very RUDE TONE what vehicle we need tires for, we proceed on telling him we needed 2 tires, RUDE KEVIN STRINGFELLOW interrupted us by saying if you buy 3 tire the 4th one is only $1.00 more, when we said we only needed two rear tires RUDE KEVIN STRINGFELLOW yelled out and said we don't have tires for the XRunner there anyways, and rudely walking away. After the oil change was done Rude Kevin told us that our vehicle need immediate attention, they have done what is called a "multi point inspection" with out consulting us first. when ask about the finding of our rear differentials Rude Kevin try to belittle our knowledge and was getting upset when we ask specific questions on the quality of fluid in there. KEVIN dont care for customer service, he call us "BRO" AND TELL US WELL THE SERVICES NEED IMMEDIATE ATTENTION. I wish the Service Manager was there or the customer services relation lady Mary Ann Conner, they would have never tolerate this bad customer service from an advisor. Our family members combine have brought a few toyota's from this dealer. we would love to do more business with this dealer, but no longer will caused of the bad quality of service we get for a simple oil change. BEWARE OF RUDE KEVIN STRINGFELLOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Gerald A.

Joined 1 year ago

Great Service by Yahya at Champion Toyota Corpus. Yahya was very professional. Not pushy, answered all questions I had. I left the dealership with a new truck, could not adjust to it, went back, and they allowed me to get another one that suited my needs much better.

Yahya is on point, and I will gladly send him referrals.

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J D W

Joined 2 years ago

Satisfied Buyer. After a long afternoon shopping at other Houston car dealerships with sub-par sales consultants who barely spoke English, I was pleased with our sales consultant, Jovan Rodriguez. He was kind, professional, patient, not pushy, and we were able to reach a mutual agreement on the purchase of my new RAV-4. He did not pressure me. Yet he understood my needs and expectations---and he delivered the goods. I am the proud owner of a very nice Toyota. I look forward to taking it in for routine maintenance at their new, state-of-the-art dealership which will open end of Nov.

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George Robie

Joined 2 years ago

Great Service. I was very pleased with the help I got from one of the sales people, David Beltran. There was no pressure from him and he was helpful, attentive and able to answer all my questions. Would def buy a care from them again!

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sunflower0107

Joined 2 years ago

Excellent Service. I am very pleased with the service I received at Champion Toyota. Jesse Rodriguez was very professional and got me out in a timely manner.

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fabulous0107

Joined 2 years ago

Awesome Service at Champion Toyota Scion. I visited Champion Toyota last week . I was greeted by a very professional service advisor name Jesse Rodriguez . Jesse made me feel very welcome, offered me bottle water, and cookies .. He listened to all my concerns and told me that he will take care of everything. He was a very pleasant guy with a great smile and awesome attitude .. I highly recommend this location .. I will be asking for Jesse FRodriguez when I go back.....

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s molina

Joined 2 years ago

Awesome Customer Service. I have owned Toyotas for the last 20+ years. I have always taken my Toyota vehicles for service to Champion Toyota Gulf Freeway. I highly recommend my personal service advisor, Kevin Stringfellow. He always makes sure all my concerns are addressed. Thank You Kevin for an awesome JOB....

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nlsundog

Joined 7 years ago

Great Service. The guys at Champion really do good work and their management is very approachable. I had some custom suspension work done to my car and I was pleased! Highly recommended!

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ejgifford28

Joined 2 years ago

Great service. These guys really have taken care of me. They take the time to get things right and dont try to bs me into getting things or service done that is not needed. I have a toyota with about 170,000 miles on it - it has had to have continual maint. on it but the repairs that I have had to do is to keep it in excellent shape. The pricing that they offer is good and not jacked up into the"Star"s

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bossman12

Joined 2 years ago

Great Service. I have been going to this service department for over 4 years and it is always great!

I usually don't write unless I am disatisfied, but that is wrong, I have decided.

When people give me great service, I think everyone should know.

If you need your Toyota serviced or repaired, try these people. You will not be disappointed!