Houston Barbecue Company

06/20/09

Rude Customer Service, Overrated Food

by BBQRegular at Citysearch

My wife made a recent visit to this restaurant and ordered some food to go. After overcharging her for the food, she brought this to the attention of George, the man who serves the food. My wife in her southern charm, called the man sweetheart and brought to his attention we were overcharged for food. He said, "Don't call me sweetheart b--ch."

My wife was appalled, I'm glad I was not there. What an unprofessional, insecure man, poor little George. I have talked to other African Americans who have also been treated poorly, but none have been called the B word to their face.

The issue was brought up to management thru e-mail, and they refused to apologize or correct the situation, and did not even give my wife a reply to her e-mail.

On top of it, this BBQ is nothing out of the ordinary that you couldn't get at any other BBQ joint that uses oak in the firebox Overrated, and extremely rude.

• Cons: See Comments

05/02/09

Rating missed the mark

by rose323 at Citysearch

while visiting the Houston area I wanted to partake in some of the great BBQ that Houston has to offer. I decided to try Houston Barbecue Company because of the high rating site visitors gave the restaurant. Unfortunately, the selection was small and did not induce appetite. If you're looking for an enjoyable and tasty dining experience, please keep looking.

• Pros: food in a flash
• Cons: limited in many ways

02/15/09

Extremely disappointed

by ck7rx at Citysearch

We went to this 'straunt based on the ratings here and man were we disappointed. Our first clue should have been that the place was empty - we were literally the only people there at 12:15 on a Saturday afternoon. We went through the line which was reminiscent of Luling City Market (IMO, the best BBQ joint in Houston) so I thought things would be good.

Wrong.

This place really kinda stinks. The meat was tough and the dude behind the counter cut it wrong so we needed the largest toothpicks ever. The ribs were tasteless and chewy. The beef sausage was unremarkable. In short, this place does not deliver.

Even Pappas' is better than this place.

My advice? Skip it and head down to Richmond for some real BBQ.

• Pros: No wait to eat here
• Cons: There's a reason