03/21/09

Trust these guys !

by Hornman

These guys are absolutely brilliant ! I thought I blew my power supply of my PC - they checked the PC in a professional manner and found out that it works !! And they refused to charge me anything for it either ! Now you ask why is this so special - I first took the PC to Best Buy Geek Squad and left it with them for a week only to be told it doesn't work and I need a new PC.AND it cost me $ 150 for the "repair" !!!!! Trust me,trust these guys !!! There aren't too many honest and knowledgable people around these days .....

02/22/09

A techy miracle!

by CPR4AmericanBiz

When my great nephew needed a computer, I thought of my retired 2001 Sony Vaio laptop. It had issues, but if it could be restored for a reasonable fee, great! I got lucky. I found Computer Hospital in the yellow pages. They sent a polite, well-groomed, and punctual young man to pick up my laptop. The supervisor, Craig, phoned me a little later that day with an assessment. Craig clearly presented the options. He was ethical. He said if cleaning the corrupted hard drive and reloading the operational software failed to restore screen graphics, Office, and the cursor, most likley there was a hardware issue. He advised that if that were the case, he would not go further with repairs as the cost of repairs would be a lot. He offered that if cleaning and reloading didn't work, then there'd be no charge.

As it turned out, cleaning and reloading remedied all problems. I picked up the unit at their Katy Fwy location. On arrival, the nice young man, Cody, turned on my laptop and showed me that it worked. They had also loaded a good antiviral program and a link to their offices should my nephew have questions. The bill was 125.00 plus tax. Some readers may say that a new laptop can be purchased for $400.00. Maybe so, but for a great aunt with limited resources and my nephew with even less money, a $125.00 bill was much preferred. Now, my nephew has a spunky little Sony Vaio on which to do his schoolwork!

• Pros: Open long hours weekdays and Saturdays
• Cons: Hard to locate the Katy Fwy office

01/03/09

Always available!

by LindseyB0827

I?ve been a customer of The Computer Hospital for a little over 5 years now and no matter how many times I call or even when I call, they always have a technician available to assist me either over the phone/remotely or they send someone to me. What a great bunch of people!