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04/21/08
No Thai Here!
by ellzebeth at Citysearch
If you're looking for a Thai place that's open on a Sunday, look the other way. I
went to Thai Basil, against my better judgment, mostly because it's difficult to find a
Thai restaurant open on Sundays...let's just say I won't make that mistake again.
The food was definitely something to write home about -- but only to warn you to stay
away. The 'curries' we tried that day were subpar, and had none of the flavors you would
expect from a Thai restaurant. Much to their downfall, I'm not sure which was worse, the
food or the service. After being seated, as we prepared to order our food, we were asked
to relocate to another side of the restaurant, which of course was no big deal to me. The
waitress forgot to bring out certain of the items we had requested, so she's not well trained...
again, i really didn't expect the type of service you get at America's, so that too was of no real
consequence...what did us in was the manager's attitude when I politely asked if I could
send back a curry dish and order something else (for the sight and taste of the dish was
something I would be embarrassed to serve my house guests, and i'm no Top Chef). Basically
this just means they've got the wrong people cooking in the back, and they need to work on
customer service. Would I go back ? Not a chance.
- Cons: Food, Service
04/21/08
Worst Red Curry Ever!
by RedCurryLover at Citysearch
I consider myself a Red Curry connoisseur. Seeking out great Thai restaurants all over the greater Houston area is a literally fulfilling hobby of mine. This was not my first trip to Thai Basil, while it was never one of my favorites, I never had any major complaints 'til now. My party and I ordered a few dishes to share. One was Red Curry Chicken. As soon as it came out we new something wasn't quite right. It looked like extra thick and chunky potato soup sprinkled with paprika for color. So what? My party and I are adventurous eaters so we three each took a small spoonful to taste. Lets just say, sometimes you should just take things at face value. It not only looked like potato soup but it tasted like they popped open a can of Campbell's cream of potato and threw in some small slivers of chicken, great big chunks of carrots and zucchini. I have never sent anything back to the kitchen in my life but this was disgusting. We politely asked to send it back, explaining that it just didn't taste anything like red curry and we would be happy to order another dish. Our waitress came back a few minutes later and said that the manager could not credit us at all for the dish because we ate more than half. Not only was that untrue, it was insulting. Its not about the money, we were more than willing to spend the difference on a new dish but the manager was not concerned with retaining long term customers, he was only interested in making a quick buck. I don't believe in making a scene or putting on a show for the other customers. We calmly asked to speak with the manager. The manager came to our table and we tried to explain our dining experience, ofcourse it was all to no avail since his English was worse than his chef's Red Curry!
04/08/07
Good lunch spot
by drsout2eat at Citysearch
This place has great lunch specials that are very filling. The service is average. I would definitely recommend for those who like curried based dishes.
- Pros: food
- Cons: service
