“Poor food, which is unfortunate because the atmosphere is great”
“But the bar was not big enough for 20 people.”
“The atmosphere is wonderful, and our server, Kristen was very helpful with suggestions on the food and wine.”
“Wine menu was not bad either.”
“To top that the service was professional and prompt.”
“when we walked in but later decided they are just trying to be fancy and charge the big prices.”
Worst drink in the world.
We used to go to their old location often. It was a charming, quiet little place and the food and service were always great. The new location is lovely, but all hard surfaces and the open kitchen make it very loud. However, the kicker was when my friend ordered a mojito. They didn't have any mint, so they put lemon basil in the drink! Needless to say, it was awful, like liquid pesto. We sent it back and we saw someone leave and come back a few minutes later with a bag from the HEB across the street. Apparently they sent someone out to buy mint. They remade the drink but it was still terrible--really sour and undrinkable. They should have just told us they didn't know how to make a mojito so we could have ordered something else.
The waiter kept talking to us constantly about his personal life. I like a friendly waiter, but this one just kept interrupting our conversation and going on about himself--can you say boundaries?
The food was just okay, not nearly as good as it used to be. I don't know why a move of a few blocks should have made such a difference, but it did.
I recently heard they closed because of "lease negotiations". Yeah, right. Maybe it's because their reputation is shot and the customers are staying away in droves.
Please read and save some bucks.
I read all the review here and can't believe the ravings about this place. Evidently, people don't know good Italiano from bad. We used to go to this mom and pop place back in MO and everything was WoW. I have been to big fancy rests. too and this place is a real joke. Maybe it is their family and friends who rave about this place...I don't know. BTW, our waiter was nicer to us than the cook and the manager. He told us after the bill came that it was his first day and he just didn't know what I wanted. This is what I ordered since not on the menu...Some type of seafood alfredo dish minus the calamari with mushrooms. Now how do ya misunderstand that? We went out for Italiano cause I can make it at home but not that great to my liking. I told my hubby at the Rest. that mine is better than theirs. That is saying a lot about mine and little about thiers.
We tried a different rest. out on Sat. night that Bill has been dying to go to. Babba Bruno here in Friendswood. First impression was this is a real fancy rest. when we walked in but later decided they are just trying to be fancy and charge the big prices. Won't recommend it to anyone. I ordered a like seafood alfredo minus the calamari since they love to push that dish and it reaks. Got a water sauce with calamari. Waiter apologized and left. I returned it of course and ate LiL BiLL's chix alfredo with him since it was way too much for him and he even had a doggy bag. The waiter did finally come back when he brought the check to ask if I wanted anything else and told him no. Bill paid the check. I then looked at it and said if ya don't say something I will. He was sick and said he didn't wanna deal with it. Good thing for them as he would have threw a fit. They charged $19.00 for my food that I took one bite of and had returned. I said ohhh no it wasn't the money it was the fact. Bill took LiL BiLL outside while I did the talking. They credited our card the $19.00 is all. They first sent out what appeared to be the cook after asking for a manager. I got home and couldn't believe Bill had tipped the waiter. I told him I wouldn't have. We tip accordingly to the service and usually tip good. If they are bad we tip bad since that is what they earned. I told Bill no more going there even if they do have escargo. He said his food was ok but not worth what they charged. He ordered the seafood ravioli. It came out real flat and he got about 6 noodles with very little sauce. Nothing else. I have always been served a salad with pasta. I like the Olive Garden but Bill doesn't so no more pasta for us I guess. He said live and learn.
PS- Service should be outstanding in a rest. like this and their food should be something to brag about. 1 unsatisfied customer can cost ya hundreds to thousands of dollars in business. Why take the chance. Treat every customer the same way. We do know our food. This post was sent to my many groups and they are saying thanks for the heads up won't eat there. Next time try to make it right no matter what.
do not eat here. "The food is too expensive. The service is horrible....apparently is their policy to insult their patrons by arguing with them and then make them pay for inedible food. The owner thought that we should not be comped for an appetizer that was inedible because she thought that we had eaten the whole thing. Her manager even told us that she had refused to comp other couples who thought their entrees were inedible. The staff does not care for the customer and neither does the owner. DO not go there unless you want to be insulted and then made to pay for that sort of treatment. We were even told that we had been explained at the time of ordering that the dish contained goat cheese and that apparently we did not know what we ordered because goat cheese is supposed to be salty and that we ate more than half of the dish according to them and that we just needed to pay..no explanations because "that is their policy"."
I will never step foot in Babbo Bruno Again. I have heard that this place look good but the food was not so good. But I don't like to take other people opinions. This time I should have. I set up a meet and greet party a week ahead of time. Spoke to the hostess, bartender and I think the manager. They told me about their happy hour specials including 7.00 app. I was offered to use a area of the resturant that is sectioned off so that it would be easier to talk. I asked if there would be an extra fee for the room and I was told no. When we got there the owner would not honor the happy hour prices or the room. If we sit in the room no happy hour prices only at the bar. But the bar was not big enough for 20 people. He yelled at me saying "I can not give it away for free" Now of course I had not ask for anything for free, He also yelled" take it or leave it!" We left it and I will take my business else where too!!!
Excellent meal......this time.
UPDATE THEY ARE GOING OUT OF BUSINESS! THAT'S WHAT THEY GET FOR BEING RUDE AND NOT ABLE TO TAKE CRITICISM FOR THINKING THEY ARE PERFECT! HAHA.................
I have been to Babbo Bruno twice. The visit in Feb 2008 was not very good. The waiter was lazy and the food was not worth the price very bland.
We went again last night 03/2009 and it was a totally different experience. Our waiter was nice, helpful and a little funny.
Anyway, I had been dying to try CIAPPINO and the Chef made a special batch for me and it was awesome (I had to control the urge to drink the last of the broth straight from the bowl). My husbands pasta with steak and shrimp was good too. We will return.
Italian in Friendswood. yum yum yum! The steak literally melts in your mouth, huge shrimp , great wine! Had a very nice time-We intend to make it a habit!
AWFUL AWFUL AWFUL. I could not discourage people more from attending this restaurant. I agree whole heartedly with the review from 10/2008. The wait staff is terrible and the owners are rude and disrespectful and deserve a boycott of this ridiculous place called a restaurant. Most importantly anyone who dine here has their health at risk in my opinion, as I was served uncooked RAW chicken after waiting for 1 1/2 hours for my meal. RUN, do not walk, RUN away from this place.
RUDE OWNER AND BAD FOOD. 10/2008-Ordered penne with vodka sauce- this time it was horrible!!! and I could not eat it and the belligerent owner rudely informed me that he WAS NOT GOING TO TAKE IT OFF THE BILL !!! We will not be back again - why be forced to pay for crappy food and be treated with disrespect ??? I 've received better service at McDonald's- this place probably won't be around much longer if this is the way he treats his patrons- whatever happened to customer service??
Poor food, which is unfortunate because the atmosphere is great. I walked in and was really excited because it has great decor and is very clean. Bread and salads were good, but my dinner was horrible and my husband's was just okay.... not what it should have been for the price. In my dinner, the pasta and vegetables were very overcooked which is unacceptable for any italian place. Maybe the standards have gone down since some of the older reviews, but I was very disappointed.
Best Service and Food a must see.
I dont usually write reviews since I hate eating out but this is worth the time.
I needed a place to take my co workers from the coorporate office. I knew of this place and wanted some italian, plus it was close to a store we had to visit on fm 528. Weird thing is the adress was wrong but I called the resteraunt and it wasnt too far down. 400 I think W Parkwood which is 528. Anywhoo the food was great. I had the spinach ravioli and thought it was the best pasta I had ever had. I asked and found out it was made from scratch. I didnt know any one did that anymore. The wine list was impressive, but we were working. Definately a place for a date, that will be my next vist. Also the bread was light ,fluffy and tasty, not gritty and hard like , well I wont mention names. The server was very pleasant and not snoby like I thought they would be at a full service. All in all its my new favorite place. One bad thing I will say is it was hard to find, its behind a bank and a fast food chicken place, but it was well worth the trouble. Bravo to the chef
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