I went in on Saturday, October 13th at 11:10AM. My sister, mother, and I were going to have a girls day out shopping that we had been planning for 2 weeks. We decided at breakfast we would like to include getting our hair done and Regis was the most convenient salon. The stylists my sister and mother received gave them their haircuts and they were in and out within 30 mins. I had decided to get highlights (fully aware mine was going to take longer and estimated the usual 1 1/2 hrs) and was assigned to a stylist. Now, I used to be a hairstylist so I know how long things should take and how services should be performed. The girl I got was obviously brand new and fresh out of school. I decided to give her the benefit of the doubt, which turned out to be the worst decision I've ever made for my hair. I was in that chair for a highlight and cut for 4 1/2 hours!! I didn't leave that salon until 3:20pm that day. AND my hair looks like I sent it through a lawn mower. I asked for a cut that should have put my hair at my shoulders with some long layers, and it's sitting at my mid neck in a mullet. My sister and mother had already completed their shopping and my mood was completely destroyed for the rest of the day. What makes me the most upset about the situation is during the highlights (which is what took so long) there were 3 stylists that were sitting in their chair watching her for most of the time she was putting in the highlights. When I worked at Wen Chic Salon & Spa in Katy, if there was an obvious newbie struggling and you had time, you helped them out so the customer would at least come back to the salon. I have no interest in visiting this Regis Salon every again and will never suggest it to anyone. If that's how the whole salon reacts to an obviously perturbed client, then I have no interest in ANYONE at that salon.
I love this place everyone is so friendly.cat brown dose my color and cut,she is the one person that saved my hair.i haven't felt this good in a long time.i hate to say anything I wouldn't want her to get so booked she can't take me.but ladies this girl knows her stuff..thanks Regis !
Editorial Review by Citysearch Editors. Haircuts, color, perms, texturizing and finishing services; products include private-label, Paul Mitchell, Bed Head, Biolage, Sebastian and more. Free consultation.
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