“If you order more than a drink, you will be asked to pull around to the front.”
If you use the drive-thru do not set your expectations very high. If you order more than a drink, you will be asked to pull around to the front. They are extremely SLOW and unprofessional. If you do pull to the front, expect for your order to be wrong. Either you will not receive part of your order or you will get things that are wrong.
I would stay away from here! If you call the number on the receipt or listed on this site, you will not get an answer. It will ring 4-6 times and then go to a fax machine. There is obviously no management. I called the customer service line (800-955-JACK) and the CSR said that she would follow up with the staff.
It is against company policy for employees to have cars pull up unless the order is large or the people behind you ordered just a drink or a salad (something that doesn't have to be cooked).
Again, I would not recommend this place to anyone.
Fast-food chain attracts a drive-thru crowd with its made-to-order burgers and specialty sandwiches..
Since 1951, this quick-serve restaurant has catered to on-the-go motorists, pioneering drive-thru dining and a broad selection of distinctive fast-food items. The menu emphasizes burgers like the best-selling Jumbo Jack--a thick patty topped with lettuce, tomato, ketchup and mayo-onion sauce--but value items like stuffed jalapenos, bacon-cheddar potato wedges, and "monster" tacos are popular, too. Breakfast and sourdough sandwiches, salads and real ice cream shakes round out the offerings.
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