Kornax Superior Nutrition

Doesn't Recommend

Johnny12345678910

Joined 2 years ago

IF YOU WOULD LIKE THE RUN AROUND THEN ORDER HERE !. My wife placed order on 8/10/11 & paid for UPS to my work. UPS only delivers M-F so we knew someone would be there to receive it. 1st problem was that Kornax shipped the pkg via the post office (USPS) not UPS & they addressed the pkg improperly (not as requested in the ship to on their website). After a few weeks of not receiving a tracking#/shipment notice & not receiving the pkg either she started contacting Kornax. Their 800# is disconnected but their local phone# rings through to leave a message. After a few days of calling & not receiving a phone call back someone, Sergio, finally answered the phone one day. She found out the pkg was sent by the post office & got a tracking# so I could hunt down the package. Sergio also told her that 3 items were on backorder. I finally found the package and Problem#1 was solved! Next I did receive a second partial shipment. (sent by USPS not UPS) & then I received a 3rd partial shipment which was to complete the order. (Again sent by USPS not UPS).

Problem #2 - However instead of sending the Morning Body Basics that was ordered, they sent a Magnesium, which was not ordered or needed. I rec the 3rd pkg on 9/9/11. She's called them 6x's since (9/15, 9/16, 9/20, 9/26, 9/27) left a message explaining the situation. 10/7/11 tried to leave a message but the voice mail said that the mail box is full & not enough space to leave a message. I

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er123

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