Alden Houston - Houston Hotels

02/14/12

Friendly staff, not the best night's sleep ....

by DCWell

Stayed here to celebrate Valentine’s weekend. The staff was really nice. They had a free shuttle to get us around downtown, and valet parking (with a 25.00 fee). Only issue was the room. I guess they were having a wedding or something because we could hear loud music all night long. I mean really loud. We could not even watch TV. We went out for dinner and came back and still heard it. It stopped about midnight and we were finally able to get some sleep. Other than that, great room would go back.

05/10/09

Nice boutique hotel

by karlasegura

While on business I recently stayed at the Alden. I got pretty much what I expected. The room was small but comfortable and functional. The hotel is in a great location of many restarants and bars. They provided shuttle service to and from the convention center. This was very convienant and the driver was extremely friendly. The reason that I will go back to this hotel was the staff. From check in, to vale, to the bartenders I was greated by extremely friendly and attentive staff members. They couldn't have made my stay more enjoyable.

• Pros: Very attentive, friendly staff
• Cons: $250 rate/Small room

12/30/08

Not worth the visit

by tgodsey

I've stayed at the hotel a few times. The place was nicer when it first opened. One visit was horrible from a bad package deal (what was promised was not delivered). The rooms are OK but not great. The front desk tends to pretend you are not there until you actually ask (beg) for help, then they still just wander off and 'forget' that they were checking you in the hotel. That has happened for all three visits.

The highlight was the Whiskey Bar that is no longer in the hotel. The new bar is in the lobby, way over priced, and the light through the bar top is irritating. The bar chairs are horrible looking and who ever decorated the place must have lost a bet to add the seating.

The restaurant did have a very good head chef that left for another restaurant, and took the fantastic lamb dishes with him. There are much better places downtown and this place is really a near last choice when staying downtown.

• Pros: Location
• Cons: Service Staff, new bar, parking, new menue, meeting room.

06/11/08

Not impressed

by htowncoog

I had the displeasure of going there for a seminar for a few days and was not very impressed. To start with, the parking is Valet only. I know it's downtown, but for seminars where people come and go and need to get things out of their car it would be nice to have a designated area. Second, the seminar room we had was actually a covered balcony with vinyl walls and ceiling. I guess that's ok for a wedding or a party but I could not hear the speaker over the loud downtown noise - whether it was a train going by, cars honking, or jack hammers. Third, the WIFI in this place was miserable. I would get a connection for a few seconds and then lose it. This was not a one time incident either, in all 3 days I was there I had to put up with the wifi. The food was ok, but this place wasa just not up to par for a serious seminar.

• Pros: attentive employees and valet
• Cons: Horrible WIFI, open air seminar room, no free parking

04/28/08

not worth the money or time it takes to be served

by fishinfoodie

4 of us ate there last week & we all chose the chefs menu with wine pairing ($134 / person). the food was uninspiring & overall we felt we did not receive the food value for the cost. for example, the beef strip steak was stringy. the split pea soup had an unknown crunchy thing in it. for the cheese course, it took over 25 minutes to bring out the cheese & it was just a hunk of blue cheese with 2 pieces of bread. our waiter said dessert was going to be a choice off the dessert menu & then it was time to serve dessert, the waiter said there was only one choice & it was some icky coconut soup. we complained & got a 2nd choice of a chocolate cake - my cake was dry. we eat out ALOT & this meal did not justify the cost & probably should not be on the menu - the chef did not exceed or show his skills much (if at all). would not recommend.