02/03/09

Nice bikes, nice guys and nice prices

by motogal

First, I'm a gal and unlike some other shops I've been in, these guys took the time to fit the right bike to me (and I'm no supermodel - so it wasn't attention due to great looks). They didn't just try to sell me the most expensive bike they could like some other shops have tried to do.

Second, anytime I've had a tire changed or other service done it was really quick and the bill was reasonable. The owner of the shop actually works on stuff too, and helped get my bike out in a pinch once so I could get to a race. I've never had a big store do that for me.

I think they're great, and anyone looking for a good selection of used bikes and guys who can answer any questions should check them out. I have a street and dirt bike from them. Both were bought used and both are great 2 and 4 years later.

• Pros: good service, guys who know their stuff, big selection of bikes
• Cons: none for me

02/02/09

Great personal Service

by motojo

i have been a very comitted customer to hmx for a couple years now and the guys there seem to been very nice and concerned about all of the customers. after looking for a good reasonable shop to give my business to, many years ago i came across the houston motorcycle exchange and found their shop to be the best in town. its very clean, everyone makes you feel welcome and the mechanics there really know what they are doing. its a small close knit shop and a couple times i have seen the owner even get in there a turn wrenchs when its busy to turn out bikes quicker to please their customers. the prices are very reasonable and they have a cool layaway plan to help those who dont have all their cash at once. i have bought two bikes from hmx and have been very happy with both of them, not one problem. for those who think they have bought a lemon, i think they should take a serious look at themselves and wonder if they should even own a bike because you cant just ride a bike into the ground , not take PROPER care of it and expect it to run forever. maybe if they listen to the sells guys and service their bike out and take care of it would last for a while. no problems with them and have turned many of my friends on to them and they have nothing but good to say about them also.

• Pros: Custmer service and prices

11/07/08

LEMONS!

by md78

I purchased a Sports Bike from there 6 months ago. The bike drove fine for almost 2 weeks then broke down. I took it back to get checked and fixed (I wasn't asking for anything free) and I was treated like I was bothering them for help. They kept my bike for 3 weeks and when I finally got it back and paid a couple more hundred dollars it broke down again. I took it to another shop and they told me it looked like they took a old worn bike and repainted it and sold it. $700 later its barley running. PLEASE DON'T WASTE YOUR MONEY HERE!!!!!