Rover Oaks Pet Resort

10/02/09

True professionals in dog training

by jjv77030 at Citysearch

We have worked with Dean and Charla for several months.

First, a word of caution about other dog trainers. Your dog has a window of opportunity when he or she is young to learn the essentials of good, social behavior. Once that window closes, retraining is difficult. We made the mistake of using :supermarket" trainers early and they were inexperienced for the types of issues our dog was having. It ended up being a huge waste of money, and our problems remained.

So . . . . if you want the job done right, you have to go to real professionals, and that's what Charla and Dean at Rover Oaks are. Both of them have real experience in dog training and have worked with service animals, etc.

We have had many weeks of experience with both of them and found them to be consistently patient and intelligent in their approach to our dog.

I think their proces are definately the "market" rate, and not more expensive than others despite what you might think from the label "pet resort." In fact, you will waste far more money on useless devices and poor training if you go elsewhere.

• Pros: Expertise, patience, amazing faciliites
• Cons: full schedule, so call early

09/01/09

Excellent Boarding and Doggie Daycare

by dogluver2009 at Citysearch

I have been taking my dog to Rover Oaks for years to board and recently started her with Doggie Daycare. I don't usually write reviews but felt it's important to tell anyone who reads this about a remarkable job they did taking care of my 5.5-year old dog back in August.

As I was walking into the store, carrying more than I should, my dog was so energetic to get inside that I accidentally slammed the door on her paw. It gashed her VERY badly, and she was bleeding all over the place. I was in tears upset about leaving her but I had to catch a flight and they said they would take her to the vet if needed and would watch her. Since I've used them for so long, I trusted them and left, as hard as it was.

I called back in between flights and found out not only were they watching her, they kept her in the office with them to really monitor her and give her special attention. I was not expecting that and they told me she was doing great and no need to take her to the vet afterall since she had a minor tear on her pad and it had stopped bleeding and was clean.

I have never worried once about leaving my pet (now pets as there's another addition) there because each time she comes home healthy and happy to see me and she LOVES doggie daycare. Rover Oaks is great!!

• Pros: Clean, GREAT staff, good hours
• Cons: They book up for holidays several months in advance

08/26/09

They truly LOVE animals!!

by di jumps at Citysearch

For those of us with furry children, and you know who you are, there is nothing more concerning than having to leave town and wondering if your child will be well taken care of while you are gone. I've been known to drive 5 hours just to drop off my dog with my mother so that he would be with people he knows and get the love and attention he deserves.

Rover Oaks totally understands me!!! The staff all obviously love animals and they make sure that everything my dog wants and needs is available. He's always happy and healthy when I get home. I've used the grooming services as well and with a bearded collie, you need a GOOD groomer. They did a great job and left absolutely no nicks or cuts.

I highly recommend Rover Oaks to anyone who loves your pet.

• Pros: Great Facilities; Caring and Attentive Staff
• Cons: Your dog may not miss you much