Spas >Hawaiian Retreat Day Spa
8765 Spring Cypress Rd Ste D, Spring, TX | Directions 7737930.033948 -95.554670
Neighborhoods: Albertsons - Champion Forest
Love this place! I had the best facial by Ambra and massage by Raquel! The nail tech did a great job on my nails and gave a great pedicure! I will definitely be returning in a couple of weeks!
Wife and I both go here. Great spa. Massages are great and she loves the nails, waxing and facials. If you are in the Spring area you have try this place.
NEVER GET A FACIAL HERE – Oh my! I booked a massage and facial and came to the appt but was told the facialist had an emergency and I was asked to reschedule. No problem- I understand emergencies! I had one of the best massages ever and was really pleased and impressed with my experience. I came back for my facial expecting the same. The woman who greeted me in the back room, said, "You want manicure? Pedicure??" I said, "Oh no, I am here for the facial." She said, "Oh- you wait." I was starting to get nervous but tried to be positive. The facial started and she scrubbed so hard I thought I was bleeding! She kept massaging my face over and over... but it felt like I was chafing and I asked her to stop because it was so uncomfortable. She was absolutely just rubbing over my skin, over and over. I wanted to leave. She would come up with too- hot towels and slap them on me, and then shock me with her freezing hands and freezing lotions. Several times I asked for her to stop. I thought I might have to walk out! Her breath was terrible and she kept breathing on me. Then she put the steamer right in my face and I was coughing and asked her to move it but I guess she didn't understand. She had long nails (yuck!) and once jabbed her nail into my nostril. I was starting to think, just laugh. This is so bad it is laughable, but then she accidentally slammed her elbow into my forehead. I am SURE this woman does not have the correct qualifications- this was like some sort of back alley facial. The only problem was that it was over $90! She dripped some of the lotion in my eye- my eye is still red! Then she coated me with some thick grease that still feels like Vaseline and said, "I done now. You like your face?" Oh my god. I wanted to cry. Money is tight and I work 2 jobs. I have been saving for a spa treat day for a while. I came home and showered and towelled off my face- it was disgusting. I absolutely do not think that this can be the facialist- surely she was put in there at the last minute because of a scheduling issue. I would have rather been cancelled on. It is a shame- I loved the massage at this spa but will never return there. My skin feels terrible. What a disappointment.
Great Spa at a great price – I have used this day spa for 2 years now and every time I go, I schedule a full or half-day experience. All the services I have done are always great: massage, facial, waxing, mani and pedi. The lunch that is offered is also exceptional! The staff is very pleasant and always attentive to me. The lady at the front desk always comes to check on me, whether I'm eating lunch, in between services or getting my pedicure. I will and have referred them to many others and I have also invited many to join me for a day at the spa.
I have very sensitive skin and really appreciate the milk and honey mani and pedi and the calming facial because my skin cannot handle most treatments at other spas. And most spas do not offer such treatments equally enjoyable, most just omit the harsh chemicals but charge you the same price.
Having been there many times, I can honestly say I have never felt like I was rushed out. I always feel the only thing that matters to them is that I have a great experience.
Unprofessional – I am on a quest to find a good esthetician, and this spa was close to my home, so I decided to give it a try. The facial was weird, I had the feeling my facialist was unexperienced, and she didn't really know what she was doing. For example, I asked for extraction, since it was a purifying facial, and all she did was rub a metal thing all over my face. This seemed really weird to me, I am originally from Europe, and I used to get facials there regularly, and extraction is not done that way! Also, she used a lot of water and creams on my face and when I was finished I had water and goob dripping from my hairline. Anyway I would not go back here for a facial again and my quest continues....
Do Not Get Waxed Here – I went to this spa for leg and bikini waxing after SpaGym on Voss closed down. The first time was fine so I returned a few weeks later to have it done again. It was the worst spa experience of my life. I have been getting waxed for years and this lady was sadly unexperienced and burned me on my lower leg and under arms. She left hair and wax under my arms but somehow managed to rip off my skin. I wanted to say something to the girl at the front desk but the waxing lady hovered over me talking to the desk lady the whole time. I hate to sound dramatic, but I was in a daze when I left (having been waxed for years and never experiencing anything like this) and in alot of pain. I now wish I had said something or called later, but I was concerned they would question why I didn't say anything when I was there and I just didn't even want to go there. It was an emotionally draining experience to begin with.
When I got home I started crying. My husband had me lay on the couch and put neosporin under my arms and ice packs. There are alot of places out there that have trained Estheticians, please don't go to this place to get waxed. Their other services might be fine (probably are) but absolutely do not take any chances with their waxing.
Not that great – I picked this place, strictly out of the phone book; because it was close to my home. My first impression, when entering the spa was bad. The two people at the front desk should have better skin. I was there to have a facial so I was surprised. They sent me to the back of the spa where I was to wait until the facialist came to get me. The place was just okay. The person, who was to give me the facial arrived after just a couple of minutes; however, she never introduced herself. Again, I was surprised. This is not my first facial and while I do not want chit-chat while I am receiving a facial, I do expect to be greeted as if you are interested in my business.
The facial itself turned out to be just okay. It really wasn't worth the price and frankly, I could have given myself a facial at home with the same results. I would give the name of the facialist; however, she was anonymous.
terrible wax!! – I went for my first brazilian wax ever. The receptionist was GREAT, other than that the staff was cold and unfriendly. I have never had that wax done before, and I knew she did it completely wrong! She left hair, didn't pull the skin tight, and I had to wait 40 minutes for my appt. Just as I was getting ready to leave, she came out to get me. I felt like I would have gotten a better wax doing it myself at home. I see what it is so cheap to get it done there, yet it was still a horrible waste of money! I do not recommend wax there at all. The spa itself is beautiful though.. you would never expect such untrained staff there.
Very nice place to relax! – This place is peaceful, the staff very professional and nice, the atmosphere perfect to relax and the services outstanding. I got a facial and a massage and they both were great. Thank you for making me feel so welcome!
Manicure/pedicures – I have been coming to this spa every two weeks for the last few months & I love it. Cindy takes care of my acrylic nails, & they always look fabulous. Lisa does the best pedicure that I have ever had-I got the first pedicure just as a splurge but now I am hooked. Without Lisa & Cindy, I would be completely lost!
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