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10/28/09
BE CAREFUL!!!!
by athleticgent at Citysearch
Be careful taking your kids here!!! As of April-2009 this place employed a REGISTERED SEX OFFENDER who preyed on small children!!!! BE CAREFUL!!!!!!!!
10/15/09
worst service i have ever experienced
by supernovasoon at Citysearch
I would driive across town and pay higher fees along with gas prices not to have to deal with the people that work at this place. If you hate your job get a different one. Its not my fault you work there, but I do not need to tolerate your attitude due to your dislike of your job. i was looking for plants, grass, rock, and pea gravel. i asked the lady at the desk who had no idea what pea gravel was. After explaining to her what i needed and realizing she had very little english vocabulary I moved on to speak with a manager. The manager for some reason was rude, and had very little interest in my 500.00. I guess they do too much business to need a measley 500.00 bucks for there cash register. After i was treated like shit i just walked out and took my business elsewhere. I will not go back to this place.
- Pros: selection
- Cons: worst place customer service wise.
03/15/09
Great Plants-Terrible Service
by bellalucy at Citysearch
I have been going to the Missouri City Garden Center for 12 years and regret that my last three visits have been most disappointing:
The associates show no interest in the customer, have no desire to help with questions and prefer to stand around in huddles talking (the manager included). Almost all of them do not speak English, so, thinking it was a language issue, I spoke to them in Spanish; I got the same reaction. Absolutely no customer service and proud of it. What a shame. That garden center would be so successful if the associates actually made an effort to sell. The only associates who are hard working and helpful are the ones who load the top soil, mulch etc.
I get more customer service at Home Depot so I will just move on and not go o the Houston Garden Center any more..
- Pros: Clean, with many varieties
- Cons: Terrible Service
