Montrose Veterinary Clinic

Brad C.

Joined 7 months ago

Fresh-Cut Tulips - Throw a penny in their water and thank me later...

MVC has cared for my family's pets from 1984 to present. The clinic's bubble of skill, knowledge and interface has consistently met or exceeded our satisfaction as this testimony confirms another positive endorsement. Lastly, the place is spotless...maybe all vets are, I've never been anywhere else.

Miss KSS

Joined 2 years ago

I board my dog at a place where they require the bordatella to be done every 6 months to protect my pet from the different strands. They have been very difficult in understanding this, I had to fight with them to get them to do it again. They were very unfriendly towards me, and the girl there had a pretty nasty attitude. Since they won't protect my pup with a vaccine, I'll go somewhere where the vets know what they are talking about. I would not reccommend this vet to ANYONE.

Recommends

Angela H.

Joined 1 year ago

Best Vet Clinic in Houston!. I've been taking my precious pets to this clinic for years and love it. I can always count on being greeted with a smile from the front desk staff, I never have to wait very long, the clinicians are very friendly and knowledgeable, and the best part? Hands-down THE best animal doctors you will find. They saved my lab last year and she's still doing great!!

Wonderful staff, amazing doctors-- LOVE this clinic!!!

Doesn't Recommend

CarlosOrtega01

Joined 2 years ago

Horrible Customer Service. The vets are okay but the horrible customer service provided by the front desk staff makes going there and even scheduling an appointment not worth it. It takes forever to schedule an appointment. They constantly put you on hold then come back only to have you repeat everything to another person. Scheduling an appointment should not be difficult. When I expressed my concerns to the office manager, her response was that they were a busy clinic, had eight phone lines, and people in the office. "The girls do the best they can". There are many vets in this area. Go somewhere else!

Recommends

spnichol

Joined 2 years ago

Really good people.. So, I'm going to start out by saying that Montrose Vet Clinic is by no means cheap. Their prices are probably on par with what most non-ghetto and semi-professional clinics would charge; but they're much more than that! All the veterinarians there are extremely friendly and helpful, the nurses are attentive and caring, and they really do a great job. My dog broke her foot while we were out of town. I took her to Montrose Vet Clinic after getting a splint put on her leg at the out of town vet. They didn't try to swindle me to change out the splint, but they helped me get my head around the healing process and gave me the apppropiate medication. After a follow up visit they changed out the splint because of an infection and sent me on my way (it was pretty pricey, about $300). The next day my dog tore up the entire cast; instead of trying to charge me the same amount for the process to be repeated, they only charged me $35 to replace the entire cast. I was pretty impressed.

Doesn't Recommend

beans6

Joined 4 years ago

Terrible Service and Nurse Staff. I will say, I was a huge fan of this vet about 2 years ago when my cat got really sick all of a sudden and they made it their mission to find out what was wrong. However, since then this place has gone down hill FAST!

The service and nursing staff disgust me! They were incredible rude to me and more importantly to my two cats on three occassions! The third time was the final straw. Many people, including myself, see their pets as their children and I was appalled with the way the staff was treating my cat. My cat is a laid-back kitty, but when at the vet and all the smells of other cats/dogs flips out, and I admit is difficult to handle. However, they knew this and said we would be able to see the doctor immediately before this was a problem - I waited 20 mins in the waiting room. Then when in the treatment/checkup room my cat was scared and hissing. The nurse looked at me and said (and I quote), "what do you want me to do with this thing". I looked at her and said "this is your job, put on gloves and continue the checkup". What is worst is that she handle my cat like it wasn't even a living being and was so cruel and mean towards it. Just because the cat was scared does not give a professional nurse the right to beahve this way, many pets do not like the vet. That was it - I explained this to the doctor and will NEVER go back to this place again.

It is really unfortunate how downhill this place went in two years...

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vancov09

Joined 4 years ago

Absolutely Amazing. I am a first time pet owner and still learning the swing of things. I havea 3 month old Maltese and she went to Montrose for her first visit. I met with the vet and she made me feel very comfortable and not stupid since this was my first pet. She was very thorough in her explanation of everything.

Two weeks later.....

My baby woke up with her left eye closed shut, well with me being a 1st timer I freaked out! I called Montrose and they fit me right in, as soon as we arrived we were seen. Again, the vet took the time to fully check her out and made me feel so much better about the situation. It turned out to be a scratched eye ball and pink eye!

I feel like I can call them any time for any questions no matter how big or small and that means the WORLD to me. Definitely see them!

Recommends

csberger

Joined 4 years ago

Long Time Fan. Have used this vet for the past 7 years-through 9 cats and 2 dogs (two of whom I adopted from the clinic), they've seen it all and never have I received anything but the best treatment. Their parking lot IS bad and while not overtly expensive, they're definitely not the cheapest in town either, but for the best veterinarians and staff in Houston, this is a bargain for animal lovers. Even if it's a minor emergency, you can drop your cat/dog off on the way in and they'll see it during the day (and call you around 1), and if you're adopting a stray, the first examination is free. First rate all the way.

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TeacherLady

Joined 4 years ago

I will never use another vet EVER. Almost a year ago I lost my cat Molly. Her illness was very mysterious and required 2 surgeries. Dr. Kazmerick worked her butt off to try to figure out what was wrong with Molly. She didn't even charge me for the second surgery when the 1st one didn't provide the answers we'd hoped for. She kept in constant communication with me and even made it possible for me to come in and out to visit Molly while she was still in her care...even on Sunday when the clinic is closed.

Dr. Kazmerick not only did everything she could to save Molly she was also so compassionate and caring to me. That meant so much. Molly was my best friend and she got that. When putting Molly to sleep became inevitable she even came in on her day off to be there for me. She CRIED, yes CRIED herself, because she was so upset that she couldn't save Molly.

A few weeks after Molly died Dr. Kazmerick made a ceramic momento of Molly's paw, painted it, and sent it to me with a sweet note that I still have. I cannot say enough good things about this kind woman or the clinic. God bless people like Dr. Kazmerick who do a job that I could never do and help people like me who love their pets.

As long as I live in the Houston area I will always bring my pets to Montrose Vet Clinic. I trust these people completely.

Recommends

eeb2116

Joined 4 years ago

great clinic. This is the best vet clinic I have ever been to. The doctors and techs are so nice and helpful. It is easy to get an appointment the same day if you need one.