Houston >Heating & Air Conditioning > Housepro
6115 Skyline Dr Suite C, Houston, TX | Directions 7705729.727960 -95.488974
Daily 24 hours
Neighborhoods: Woodlake/ Briar Meadow, Westside
Housepro responded to the service call. The technician arrived at the schedule time and fixed the heater in record. Very pleased with the service and price. Outstanding! Highly recommend.
I called HousePro out to inspect the heater in one of my properties. I was very pleased with the quick response time, the professionalism and thoroughness of the tech (Eric), and would recommend this company to others.
Very pleased with the professional service and communication from the office. The tech did an outstanding job, not only replacing an emergency drain pan, but also discovered and corrected a problem due to faulty installation by another company. I highly recommend House Pro to all who want a service performed correctly rather than cheap.
I have a maintenance agreement so Sergio came to my house yesterday to do the inspection on my furnace for the coming winter. He called first, arrived during the time scheduled, was courteous and professional. After completion he went over with me what he had done. I would certainly recommend Sergio.
I have a maintenance program with Housepro so I called them with a problem to which they told me they could get a technician to my house in between 4pm and 8pm. I was extremely surprised and happy when Robert called me at around 1:30pm to inform me he was on his way to my home. Robert was outstanding and professional in explaining everything from pricing to how my unit worked. Robert was able to replace my compressor and put in a return air for signing up on the gold maintenance package for another year. If anyone ever has a problem I will definitely recommend them to call Housepro and ask for Robert.
The entire process was great. From a repair of my A/C to improving the energy efficiency of my house. They were fair and honest and did all they could to make me happy. And they came on time as promised!!!
We required service and thru our home warranty company AHS. We received service same day and the serviceman (Sergio) fixed the issue and was very efficient. Impressed with House Pro and response to our needs.
Called on Sunday evening and was able to schedule an appt. for the next day. Showed up @ scheduled time frame and knew about the problem we had with our a/c pan filling up with water.. Quickly assessed drain clog and blew out the overflow pipe. Our technician, Thomas was very helpful, friendly and experienced.
Update!! – This company has been incompetent from the begining, I dont know how there could be some rave reviews here! I have contacted my AHS Warranty Company, I will no longer permit House Pro in my home.
My last appointment with HOUSE PRO was on 9/4/13...for another AC problem from July 2013. My AC Worked for about a month and now back in August for same problem. 3 Breakers later...House Pro telling me it was Electrical problem and Electrician replacing breakers and AC worked for short time.
FINALLLY...A new technician (lucky for me)with HOUSE PRO who also is certified electrician tells me the breaker is very hot and found the following... " A Voit was wired wrong on capacitor".... and only House Pro has had access to my AC since 2011. I was livid......At this point, after missing so much time from away from my office, work days and weekends waiting for repairemen for repairmen (AC and Electrical) to show up and each blaming the other for the AC failure...even being told by House Pro that all 3 breakers could have been bad breakers, even though all 3 came from different places (1 that was in my home, 1 that electrician brought with him and 1 that I bought at Home Depot).
I am beyond anger with this company..
How much permanent damage has been caused to the Compressor, also could this error have cause a more severe disaster....i dont know but it scares me to death to think of it.
From the original service request in 2011...when they installed a blower motor backwards and then "GAVE" me a free AC Check up later because of that error.
I have to also mention....Jack with House Pro mentioned I should make sure any Electrician that comes to my home be certified. I will pursue this mess with my Home Warranty company and see what my next step is....until then do your research, and ask questions, this company is severely lacking in many areas. My experiences from 2011 with Mo were horrible, yet there are two very knowledgable repairmen named Juan and here recently David who found the problem.
This the worst company ever.They gave us hard time for a month to fix our compressor and kept on postponing while I kept waiting at home away from work on all these occasions.They don't value your time and they don't care about the customers.They are a complete fraud.Stay away from them if you want to save your money and time.
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