Mikado Japanese Grill & Sushi

08/15/09

Erased again

by frank02

This will get erased again because they complain but I will keep writing it. I was there about 2yrs ago and was not impressed with the prices and how clean this place is. To add insult to injury I was charged an extra $100 when I accidently left my wallet. I came back an hour later searching for it and my credit card was out of place. I have heard stuff like this happen before here and im not impressed. I do have a fraud report I made with HPD so anyone doubting this I do have proof. Also 5 months ago I drive by and several asian men are fighting outside and 6 HPD units showed up. What kind of place is this right in the middle of the elite Tanglewood area.

• Pros: Location
• Cons: Everything

11/18/08

Fantastic Sushi in town

by littlenini

I had my birthday party there last week! it's great! All of my friends really enjoy it! I have been there since they opened... but i feel they do the better now for the sushi, kitchen food... sushi chef made a special sushi combo plater for my birthday, the decor of the sushi plate is fantastic... and the fish is so fresh...

mikado, we lover u so much....

06/01/08

Cheesy

by ajishi

The food was ok, but the place was cheesy. I felt like I was stuck in the 80's with the whole hibachi cook theme going. Not only that, we were treated to a fabulous strobe light show (which came from the fan hood). I thought I was at a rockets game when the lights dimmed. It was quite entertaining actually. But you get the picture.

• Pros: sushi was decent
• Cons: Better light show than galleria on thanksgiving, cheesy novelty theme going

08/28/07

Mistake after mistake

by fanny23

After having been there one time and liking it, I took my mother visiting from France and my daughter for the Hibaschi experience.

After 15 minutes a women tell us to change of table because this one was reserved . We gladly move to another table in the back room. They had just turned on the air, so we fanned ourselves with the menu. To appologize they offered a soda on the house. The cook arrived and made our food. In 5 minute he was done, NO FUSS, NO FUN. Surprising considering the fact that the table next to ours' cook (table of 4), having started before us, was still there after our's had long gone. After just having received my forgotten rice, WE WERE TOLD TO MOVE AGAIN! Then waiters didn't even bother bringing us all of our food!

By the time we began to eat, IT WAS COLD! They told us that since we were moved twice we would get a "huge" discount. We ordered dessert and the waitress says it would be on the house. Then the bill arrived. WE were charged for the "free" soda, the only discount we had was the dessert. I didn't want to make a scene and having my mother inconfortable. I asked the waitress about the discount and the soda, she came back a $12 discount on a $75 bill (still charging us the "free" soda)

I went the next day, thinking that I deserved an apology from the manager for the awful service. I was met by the same woman and the owner who then apologized, offering me lunch, a refund, as well as another meal for free. I declined lunch offer, agreed for a refund. After checking with my bank and not seeing the refund, I called them. I tell the manager my story ; speaking over me, and very rudly, he denied the bad service and the agreement we had previously made with the owner and woman. In addition to that, HE COMPLAINED ABOUT NOT HAVING LEFT A TIP!!! He then told me to never come back or he would call the police.

All this could have been avoided from the start if they had just said they COULDN'T SERVE us.

Try Harder...

03/02/07

Great customer service

by kda1982

Went here for lunch the other day with a group of co-workers and had an awesome experience! The hibachi style cooking was wonderful. The server/chef was great! Very entertaining and energetic. Took a little longer for lunch then it would have to just order the food from the menu, but it was well worth it! Prices are also great. Very reasonable for lunch!