09/21/09

Fantastic !

by Candyballard

My folks took me here for my birthday after a friend of mine recommended this place to me a billion times. I love steak and found the steak to be on the good side. The potatoes, which were also mentioned were okay. but aside from those two things, the rest of the meal.....WOW. The salad, steak sauce and especially the rasberry bread pudding were without a doubt the best i've ever had. The steak sauce was so good, that i practically smothered my steak in it (we even purchased a bottle for home) the bread pudding was so good, i was licking my fingers after i was done it was so tasty. couple that with some of the best service i've had at a restaurant, and you have a place that will be seeing us again.

• Pros: Service, Food, Steak Sauce
• Cons: Appetizers are on the average side

08/27/09

Horrible Restaurant!

by JerseyTexan

I must say I am very disappointed in Zula Restaurant!

I made reservations for 28 well in advanced of our scheduled December 15, 2008 dinner. Our reservations were for 7PM and most of our staff was there by 7 but some showed at 7:15pm. When finally seated, about 30 minutes later, there was still a wait, no one came and took a drink order or offered water to the guests. Some folks did not get desert because by 10pm they really did not want it at that point. One of the gentleman was celebrating a 40th birthday and I asked them to have a cake with candles on it and they brought out a cupcake with a sparkler. The waiter dropped an entire tray of food and by 10PM half of our guests had still not been served. When some of the entrees did arrive the meat was not cooked to order and the sides were cold. AND there were only three other people in the restaurant! This is EXTREMELY DISAPPOINTING!

I emailed and talked with the restaurant manager Julie Vo and was told nothing but lies and they would not work with me at all. I was told our first guest did not arrive until 7:23pm because they have a video. Excuse me, several of those individuals are always prompt and when they say they showed up before 7, I tend to beleive them. Julie also indicated that I Tony, their head waiter asked my boss said the service was fine. I think not Julie. In regards to the cold food I was told that it's hard to get that many dinners our and all be hot. Excuse me, that's the restaurant business. The food wasn't even warm it was COLD! Then Julie tried to blame me stating that I made the decision to have off the menu instead of a set menu but we never talked about having a preset menu.

The most disturbing part is when I called, and I was as pleasant as I can be, she immediately started pointing fingers. If anything dinner should have been free since most did not get theirs and when they did it was horrible! This was a CEO taking out his direct reports and their significant others out for a nice or what should have been nice holiday dinner! Iam horribly embarrassed as I was the one that suggested ZULA.

When folks asks for a recommendation, I immediately tell them where not to go!!! Don't go to ZULA!

I had to give it one star because otherwise I couldn't publish my review but I wouldn't give it any!

• Pros: NONE
• Cons: Food, staff, everything

07/30/09

Never Go Back!

by NA1

The restaurant smelled musty. Our food was cold and was not great. We won't be going back.

• Pros: We had a good waiter
• Cons: Lots