10/18/09

SOO GREEDY AND RUDE!

by Juliyacos

I live 3 min drive from Kemah - I used to love going there with my 4y.o. son - BUT NOT ANYMORE - they TOTALLY LOST me as a client:

1. The minute you arrive to Kemah Boardwalk is nothing but NEGATIVE emotions - YOU CAN NOT park ANYWHERE for free - even parkings a mile away are $7!!!

Complete RIP OFF - they have these huge parking lots and they are empty - but people park along the streets, walk miles with kids and babystrollers while parking lots are empty!

IS IT a CUSTOMER service??? You think as a customer I feel welcomed??

2. There is one little HIDDEN spot where free parking is - you will be VERY lucky to get a spot there - but tonight the RUDNESS was overwhelming! A car left the free spot - my friend immideately parked there - I was waiting the other spot to get freed - but the Vallet guy grabbed the orange cone and put it to the spot claiming it as Vallet parking!!! Unbelivable.

2. OK, so I drove to the garage parking - right in frond of the garage entrance there was a sign "Garage parking is $7" - fine... but again I found a "hidden" spot behind the bushes near by but before the $7 parking sign- there was no cone there - no any other sign, so I parked and just started to unbuckle my son from the back seat - I almost left - but the "parking" girl approached me and started to claim that this spot is reserved for handicapped!! I said - excuse me - but there is NO sign for handycapped, no sign of ANYTHING! Guess what? The security guy shows up immideately - and started SCREAMING at me!!!

WHAT a SHAME!! Then he threatened me that he is going to call the security team and police to tow my car if I live it here - I was totally shocked!! I tried to get to his "human" side - BUT there was NOTHING human in that "SUCH A BOSS of whole UNIVERSE" parking security dude :) So, I decided that this incidend is NOT worth of my time - so, I started my car, and was driving reverse in order to leave - but the parking guy was standing behind my car NOT letting me to leave!!! Well I honk on him and ask him politely to let me go otherwise I will call police and report the harrassment - I also wished him to enjoy his WONDERFUL empty parking lot and that I WILL NEVER come back here again!

3. Too bad there is no MINUS stars rating - Kemah is not only family UNFRIENDLY (yes, double negative in the sentence) - but RUDE, GREEDY, ZERO customer service from the minute you enter there - they DO NOT care about ANYTHING - but get your $7 to $15 parking fees... they made their daily profit - great - but they kill restaurants and fun there - and LOOSE the clients.

4. Sorry - but there are soo many nice places around with GREAT food, fun and customer service who WOULD love to get my business!

5. If you leave more then 5 miles away from Kemah - do not even waste your gas!! NOT WORTH A PENNY and most importantly YOUR TIME with your family!

Bye, Bye Kemah - i will NEVER be back.

• Pros: used to be fun
• Cons: nothing but negative emotions

09/05/09

A great place for your children

by Zehra

I personally love Kemah Boardwalk. My children love it and enjoy it very much! However, the prices are a little high, but it is less expensive then any other amusement park we've ever been to. The wristbands are 18$ and allow the people who are wearing them to ride any ride, as many times as they want, all day. The Boardwalk Bullet is the wooden roller coaster they have and his wonderful if you love a fast and hyped up roller coaster. Their new ride they built after Kemah got destroyed by Hurricane Ike is much like the children's ride, The Bouncer, but way taller. And I mean WAY! taller. It overlooks the freeway that is far away! That's how tall it is! I love this ride because when it drops you get that feeling.. :) I don't know how to explain this.

They have a lot of other rides. I definitely recommend this!

• Pros: The rides, the restraunts, the gorgeous view!
• Cons: Pricey!

05/26/09

Parking: Greedy People

by chocollette

The $6.00 fee is a real shame. By the time we travel from Katy all the way down to Kemah at the cost of gas, we don't want to spend more money on parking. When it was free parking, we felt it was a family event which we enjoyed....No more unless these greedy people change the parking back to fee. You want more customers don't you????

• Pros: Fun family place
• Cons: Parking fees