11/23/08

Incredible Service

by ooh_la_la317

I visited the Richmond location recently to have a surprise birthday brunch for my mother's 50th birthday. Gracie was our server and I could not have asked for better service. She came out and greeted us to tell us the table was ready. She, alone, waited on 9 of us. She was very accommodating and honored my requests. I paid for food and non-alcoholic beverages. I was very worried about how separate drink tabs would work, but she handled it perfectly. They allowed me to take my own cake in and held it in their kitchen. When it came time to sing happy birthday she set a chocolate plaque and candle on the cake as well as served it. Thank you Gracie. You made my mother's brunch a worry-free fun time!!! By the way everyone loved the buffet brunch. We all had seconds.

• Pros: The excellent service
• Cons: So many people like it so it can get a bit crowded

10/29/08

BEST SEA FOOD EVER!!!!! AND DRINKS!!!!!!!

by Deboak

WE WERE ON A TRIP AND WAS STAYING AT THE DRURY INN, IN HOUSTON. WE ASKED FOR A GOOD RESTAURANT FOR SEA FOOD. THE CLERK TOLD US ABOUT PAPPADEAUX. SO WE WENT A LITTLE BETWEEN 1 AND 2 IN THE AFTERNOON. OH MY GOSH!!!!!!!!!! ALL THE FOOD, YOU GET A VERY LARGE AMOUNT. ARE WAITER WAS NEW TO THE RESTAURANT BUT HE DID VERY !!!! WELL!!!! HE ALSO TOLD US ABOUT THE PORTION AMOUNTS, IT REALLY HELPED THERE WERE FOUR OF US. WE LEFT STUFFED. THE RASPBERRY MARGARITTA'S ARE TO DIE FOR. HAVEN'T FOUND ANY THING LIKE IT SINCE. THE PRICES WERE A LITTLE HIGH WHEN YOU READ THE MENU. THAT'S UNTIL YOU GET THE FOOD. GREAT FOOD GREAT PRICE. WOULD LOVE TO GO BACK AGAIN.

• Pros: JUST PLAIN EXCELLENT
• Cons: NONE

07/13/08

Good service, horrible management

by umiuo

Pappadeaux has okay food, but I don't recommend any of the sauces, as they are all extremely greasy. Management treats their employees worse than dirt and are extremely unprofessional. The kitchen is also ridiculously slow and makes mistakes even when the restaurant is not busy. The bar is even worse when it comes to consistency and speed. Nothing except the fish on the chalkboard menu is worth what they charge. The only good thing about this place is the servers - they are all very nice people. I worked there, and it was the only place I've ever quit due to personal reasons.