07/02/09

Awful, Awful, Awful

by kilo78

First we rented a house through Pegasus Property. We did our inspection and everything was fine. Then Hurricane Ike came and one of the trees was very badly damaged. It took 6 months for them to remove the damaged branches which were dangling from the tree. One day I came home and a huge section of the tree was in the driveway. If I had been there, my car would have been wrecked. Finally I said I was going to hire someone to do it and give them the bill and Pegasus finally did something.

In the lease there is a clause that they will charge you $100 for a call out so you end up replacing parts and doing the repair work yourself just to avoid this charge.

Our lease was up and then our rent went up $200 a month. So we ended up leaving. We asked for a walk through but were told it wasn't their practice. I thought this was weird until I got my security deposit back and saw why they didn't want to to a walk through. They charged over 10 times what it would have cost me to fix the minor items they found. When I complained, they cited these obscure clauses in the contract.

They sent me a receipt of the charges they sent to the owners of the house and it was ridiculous. For painting a shelf, they charged the owner $350. One of our neighbors would come and do some of the repair work in order to save the owner's of the property the fees that pegasus charged them. Beware of this company! If you want to see any of your deposit back, plan on spending some time in court.

• Cons: Move out charges, Time for repairs,

06/26/09

Time Property Management

by YaoTmac

Everthing I read here resembles practices of Time Property Management in Houston. Too many crooks in this business.

The FBI needs to start cracking down on these shady property managers who take advantage of absentee property owners.

• Pros: Crooks
• Cons: Crooks

10/03/08

Ditch these losers!!!

by PegasusHater

These guys manage our condo property, which was damaged badly via Hurricane Ike. My boat was destroyed via being lifted off of the dock and placed on the land via the storm surge, and I made an insurance claim within minutes of the destruction. However, I have been harassed by Pegasus (Carla is the witch's name) about getting the boat off of the property, even though their dock was defective (the boat was tied up properly, but the dock cleats came off). They have no heart, are not able managers, cost me and the other residents way too much in the way of maintenance fees, and are simply incompetent. My insurance company is great, as are all other folks in Houston who are trying to deal with this disaster, EXCEPT for the idiots at Pegasus, who have no clue as to integrity or sympathy for the folks who are hurt by a natural disaster. By the way, the roof was blown off, and when I asked for them to give me an estimate as to when I could get their insurance info (when Carla the harasser called me) to make my claim for relief against Pegasus for the damage done to my unit, I was told that it was not my concern, and that I could expect the info sometime next week, when it suited them.

Folks, see the difference? When Pegasus needs something (i.e. boat removal), they are vicious, when it is up to them to perform their responsibility, they defer and obfuscate.

SHAME ON THEM!!! DO NOT HIRE THEM!!! THEY ARE BAD NEWS...

• Pros: None
• Cons: They are ugly and unprofessional