Pearland >Massage > Hired Hands Day Spa
1920 Broadway St, Pearland, TX | Directions 7758129.547499 -95.244975
Mon - Fri 9am-9pm
SHANNON HAS MOVED – HI THERE HIRED HANDS CLIENTS;
JUST WANTED TO UPDATE MY PROFILE,
SHANNON HAS MOVED BACK HOME TO HAIR MAGIC IN FRIENDSWOOD, TX.
MY NUMBER IS 281-996-0333
CALL AND MAKE YOUR APPOINTMENT
This is Beverly the owner of Hired Hands, while I don't agree with this tactic we wish Shannon only the best.
Ken Simpson, LMT Rocks! – Ken Simpson, the massage therapist who worked on me twice within the past two weeks. I had a deep tissue massage AND a Swedish massage and I can't begin to tell you what a wonderful job he did, not only with the massage but also with making me feel safe, comfortable and relaxed. It's obvious that massage therapy is not just a job for him. He seems to really care about people and helping them feel better.
I had my first professional massage several years ago at another well-known day spa in the Tanglewood area of Houston, and although it was pretty good, it was nowhere near the quality of what I received with Ken. My therapy with Ken has resulted in me making massage a higher priority in my wellness regimen. Here's why:
1. Ken's not in a rush to get you "in and out". He has a genuinely warm, calm, sympathetic and friendly demeanor and he takes the time to talk to me about my needs before each session..... but not in a cold and clinical way. It's like talking to a friend that I've known for years. He also does an excellent job, letting me know what to expect during the session.
2. It's all about me! He takes the time to find out what's going to make ME most comfortable from the lighting to the temperature of the bed. He even talked to me about the best way to preserve my hair style during the session. He's all about the details.
3. He's experienced and talented. During one of our very pleasant conversations, he mentioned that he has been in the massage therapy field for 14 years. He's not a novice and it really does show in his skill and professionalism. He did a great job identifying my tight spots and loosened them up. Ken uses a lot of AWSOME strokes that really helps relieve the tension in my body caused by daily responsibilities and my stressful office work.
4. Ken welcomed feedback during my session. Periodically during my session, he checked in with me about how I was feeling and whether or not the pressure needed to be adjusted. Everything that he did was always perfect for me, but it was nice to know that I could tell him if I needed anything done differently.
5. He's just a great person in general. He's such a pleasant person to chat with before, during or after my appointment. My second appointment was a 90-minute session and I felt like I was with a good friend, not just a massage therapist. I know that a lot of people probably belly ache to him about being stressed out, but he didn't make me feel that way. It was like I was the only client that he had that day.
I recommend him to anyone who needs a good, attentive massage therapist. I'm a conservative female and was a little nervous about having a male massage therapist at first, but Ken is great. VERY professional with a caring and humble personality. He'll listen to what is most comfortable for you and abide by it. My first professional massage was with a female therapist and she was great, but now I'm "hooked" on the strength and the depth that a male therapist can provide.
I hope this helped.
Simple..Plain..Not very impressionable – Was interested in coming to Hired Hands only because I was referred by a friend to see Kimberly for waxing. When I called to make an appointment it was then I was told that Kimberly is no longer working there, the lady was very rude in being direct with me that they have no information on where Kimberly is now located or if she is still doing esthetics. So I was booked an appointment to see Ann..Walking in I wasn't sure what to expect based on the reviews that have been posted previously but thought I would give it a try. Not very clean in the lobby area but it is very much so in the spa section. My treatment went well but felt it was a spa service I had gotten and not so much a spa experience. On my way out as I was checking out I could hear the manager give a lecture to a nail technician about her attitude always being negative..not a conversation to take place in the lobby for clients to hear. Very unprofessional! Nothing to really complain about nothing to really rave about. The back counters behind the front desk were very cluttered. Very plain and simple on the outside. I will probably go back only if I do not get recommended to another place for it is close to me and the prices are exactly what they should be.
"Kinda what I was looking for" – I will have to visit at least two more times before I'm completely sold. I have several pros and cons to share. I was looking for a place that was not commercialized like all of the national chains, so I googled searching for a unique place. After my search I narrowed it down to three locations I would research further. The website for Hired Hands was a big plus for me and the pricing seemed to be good compared to the other two locations in my final three lists. I was still a little skeptical considering the mixed, leaning toward bad reviews for this place but I decided I would give them a chance anyway because some of the bad reviews where things that wouldn't bother me as much. But I must say I am a stickler for great customer service regardless. However, I called made my appointment for that same day, which was good for me also because I know that could have been next to impossible for other places.
My first impression of the outside of this place was ok, it seemed to be serine and quaint, exactly what was on the website another pro. My first con came when I walked in and I saw dishes in the sink that was located behind the receptionist desk, this was the kitchen area of this converted house. I understand this is a converted old house and I have no problem with that because it adds character to the entire set up, but if you’re going to have the kitchen exposed, you should not have dishes in the sink. This I find very unprofessional. The second con came when the receptionist gave me a clipboard and pointed me to the waiting area to fill out my personal information. Not good, you should always escort your clients and offer them something to drink. I managed to overlook these mishaps because I was trying to give this place a chance.
After sitting and waiting only a short while for my therapist, my sessions began. I must say the hour long massage I received was great, my therapist seemed to be very experienced and meet my expectations. I would recommend a close friend to her. I also had a pleasant experience with my esthetician, she seemed to be very knowledgeable and answered every question I had. Like I said in the beginning of this review, I will have to visit this place at least two more times before I'm completely comfortable giving it a greater star rating. All in all I left relaxed and I felt great. I think with a few tweaks to the customer service at the receptionist desk and a nice screen to cover the sink area, this place really could be a diamond in the rough!
Hi I am Bev the owner of Hired Hands. First off thank you for taking the time to write your review. I'm so glad your experience ended well. The negative feedback we recieve is appreciated and taken as a way for us to improve. We look forward to seeing you again and making the front desk experience better for you.
Definitely was not for me – My name is Brittnay and I hope that many people see this review I am leaving and take it into consideration before trying out this spa. Besides being underwhelmed by the landscaping and outside appearance, the inside is not cozy, not relaxing, not calming. I believe a spa should be all three of those things. While waiting for your appointment there is tea and water but they actually leave it out for you to help yourself. Where is the customer service in that? I had a hard time determining who was an employee and who didn't work there. My allergies were riggered by the dust and filthiness on the shelves and floors. I was taken back ten minutes late and my service was shortened also...both due to not my fault. I believe my therapist had another appointment right after me. I can hear what sounded like a child or children upstairs stomping. Loud and distracting for a place that is meant to be a "Spa." What made my experience worse is that my therapist handed me a business card with her handwritten information on it telling me she sees people at home and another location because it is better than seeing them there. So the employee does not like working there and makes it known to a client? She goes on how she has only been there a few months and is very new. Very unsettling. Yes the people behind the front desk was friendly but they were loud, lots of laughing and carrying on. Several people standing behind and to the side. Just not a place that should market itself to be a day spa. The service is not the only part you should be feeling relaxed in. While waiting for you appointments you have to hear the traffic coming from the hair salon and the front desk. Was not serene. My massage was only half decent and not enough for me to give it a second try. The entire place is poorly setup and displayed.
Prices are low can see why – This spa is on the smaller end - nothing special or unique about the interior I wouldn't recommend it. Had heard so-so things but booked an appointment because for Christmas I recieved a few gift certificiates.
I had an appointment scheduled for an hour massage with a certain therapist only to find out after I arrive (after waiting all day for my nice relaxing massage with a certain therapist) that my massage was switched without my approval to another therapist. This is rude and unprofessional.They should have atleast called and given me the option to reschedule, but instead was stuck with a terrible person.
My therapist was not very good at all. She appeared to be very new. She talked a lot, and was just really awkward. She just didn't give a good massage.
Stay clear of this spa – Took my mother here for her birthday before Christmas. We did a mother/daughter spa day, and left unsatisfied. The massage was mediocre. I originally made an appointment with one therapist, but ended up with a completely different therapist when I arrived. This didn't surprise me considering the problems other people have had with the front desk. The massage itself was actually stressful. The therapist didn't ask me about any massage preferences. I wrote on the form that I had stress in my neck and shoulders, and I think the therapist spent less than 5 minutes on it
The mani/pedis were probably the worst I've had in the 10+ years that I've been getting mani/pedis. Both my mother and I had chipped nail polish within the first 24 hours. Will not be back.
Great Services, says CMT – Spa visits and massages are so great for health and relaxation that I went to school to become a Certified Massage Therapist (CMT). With that knowledge and having experiences in spas all across America, I continue to be positively surprised by the great service I receive at Hired Hands every time!
The atmosphere is tranquil and comfortable, and the people are warm and welcoming. I've been happy with all the treatments I've received, which makes this in my opinion one of the best spas to visit.
I'm not sure what weird agenda some of the reviewers before me had, or why they wanted to advertise for other spas here, But, I got all the robe, snacks, and water I wanted + PLUS, I've only ever had Vichy Rain Massages here, and they are wonderful.
So, take it from me, a CMT, that Hired Hands Day Spa is the place to get great services in Pearland, or the greater Houston Metro area!
I don't get it – I do not understand all the reviews that give praise to the massages here. Very basic, not memorable and do not leave a positive lasting impression. I have been to Bergamos where they have you lie down on a heating pad, they use hot stones to rub your back, wrap your feet and hands in hot towels after they massage them and end your massage with a luxiourious face and scalp massage in addition to have a spa area to undress, put a comfy robe on, slippers and enjoy hot tea, water and some light food.
I suppose it is my fault for not inquiring about these services beforehand- but all I am saying is... I feel like I am getting more for my money with all the other things- and that to me is much more relaxing.
You can find much better – After reading such mixed reviews, I decided to risk this spa for myself. I wish i hadn't. I went in for a facial and pedicure. I was left in the sitting area for about 20 minutes, yet no one came by to check in with me. This wouldn't bother me, but I was the ONLY client waiting to begin their appointment on a Saturday. I also had to wait for about 15 more minutes when I moved from the facial to the pedicure, only now there was one other client in the waiting area. I had two different pedicurists who just kept switching off on me bc they were running behind, and every time they did, I'd be left sitting with my feet in cold water. For the price (50 bucks!) I should have gotten a fabulous pedicure.One of the pedicurists did work to make me feel a little pampered.
The facial was meant to be an hour long but because the esthetician was running late it cut into my time. This wouldnt bother me so much though when booking the appt I asked for the latest possible time which tells me that I was the last client to be seen- I should have had the full sixty minutes.
When I asked to speak to a manager I was told there wasn't one at the time she would be in on Monday. What business on a Saturday does not have a manager looking after the place? I have not tried calling to speak to the manager about my experience but do plan on doing so for the front desk girl did tell me a manager has to approve a refund or credit. Even though this spa is just minutes from where I live, I won't be back to get services. The experience was not relaxing at all, making it a waste of my tightly-budgeted spa money.
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