What People Are Saying About Joe's Crab Shack
The Editor
Contributor
Citysearch
In Short – Admittedly kitschy, unavoidably noisy, this Red Lobster for rug rats is like an oversized seaside shanty awash in oceanic memorabilia--fishing nets, souvenir trinkets, plastic flotsam and jetsam. Staffed with a lively crew of G-rated table-dancing servers, the family-friendly chain anchors its menu in all things crab: Crab balls, crab cakes, crab dip, crab gumbo. Finicky children opt for corndogs or hamburgers; shellfish-phobic adults dine on rib eye steak or mesquite-grilled chicken.
08/31/09
The view of the bay was good
by Fire522
We visited Joes Crab Shack on 08/31/2009. The menu did not offer anything as to what other Joes Crab Shacks offer(major disappointment). I must say the service was average. Little effort was made to tend to our needs except what our waitress did. The majority of the staff sat around talking to each other not noticing that we were trying to grab the attention of anyone who would help us. The food was below average quality. We ordered an appitizer of calamari, which was as thick as horse shoes and undercooked. The fried fish and shrimp dinner needs major improvement. The fish tasted old and smelled bad. Needless to say we will not be attending Joes in Kemah any more. Please take this review as contructive criticism.
- Cons: Poor quality food
08/16/09
Worst Dining Experience ever!.
by YatFamily
I took my family out to Joe's @ Kemah on August 16. 2009 and paid $7.00 parking, I presented a coupon and asked my waiter if they would honor a coupon for a classic steampot, from the Joe's Crabshack website, he said yes. So we ordered a Appetizer crab dip and 4 drinks ,1 steampot, 1 shrimp dinner, 1popcorn shrimp dinner, 1 chickenfried steak dinner; we recieved our drinks and appetizer and after a short time our dinners, however when our dinners came out the manager came and informed me that they would not honor the steampot coupon $24.99 and was very rude and inconsiderate and told me and my family to enjoy our evening. As a former Restuarant manager and bussinessman II would have comped the steampot and apologized and hoped my customers would have pleasant dining experience. Instead I and my family left and instead of losing $24.99 Joe's had to throwout about $80.00 worth of food, lost me and my family as customers permanantly as we will never go back, and to be sure I will tell everyone I come into contact with about my terrible dining experience, and will never again go to kemah boardwalk or any of Tillman Fertita's restuarants again!. I know Tilman personally and will tell him about this experience and to shove his bussiness interests where the sun doesn't shine.
- Pros: None, To bad there's catergory worse than con's!.
- Cons: Poor customer service, Rude management, poor judgement.
07/03/09
don't go there
by kathys5409
after we ordered appetizers and drinks we went to order dinner. they apparently carry the line of t-shirts by joe's but don't have the same food as joe's. we tried to order the lobster steampot which has 2 whole lobsters. they offered to sell me one lobster tail for the price of a lobster steampot. the waiter we had informed us after everyone had ordered that they were not affiliated with the chain of joe's crab shack. the crab steamedpot was microwaved. service was horrible. the heat inside the building was unmanagable. could not enjoy the food for the heat. only one refil on drinks at table. had to ask for plates when apptizers were served. will never go back there again even though it is 2 blocks from home. will drive across town
- Pros: none
- Cons: everything
The Details on Joe's Crab Shack
Save Money:
Discounted menus are offered for seniors, students and large groups.
Know Before You Go:
You may want to bring some extra cash to buy a tie-dyed T-shirt or an irreverent pair of boxer shorts from the gift shop.
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