06/15/09

LOVE IT

by hightechgeek

I was in market fo indash navigation system. This was the only place that was willing to help me over the phone. They explained the features very well. Did not throw a lot of technical jargon at me. When I wnet to the store the salesperson took his time and showed me all the nav units that they stock and compared the features for me. I decided to get a Kenwood. Great price also. They donot use any pressure sales tactics. Told me to bring my truck in the next day since it would take 4-5 hours to install the radio and back up camera. They even gave me a ride to my work in LaPorte. I am going back to get some door speakers and a subwoofer installed in my 2009 Ford F250.

Great people, great service.

• Pros: great sales crew
• Cons: none

02/16/09

WROST PLACE EVER

by mM713

THESE PEOPLE DO NOT UNDERSTAND WHAT CUSTOMER SERVICE IS! WE ORDERED LIGHTS TO BE INSTALLED ON MY CAR AND WHEN I SHOWED UP THE NEXT DAY TO GET THEM INSTALLED, THEY TOLD ME THAT THREE CARS WERE AHEAD OF ME FROM THE DAY BEFORE!! THEY DIDN'T EVEN APOLOGIZE AND TOLD ME TO BASICALLY COME IN THE FOLOWING DAY AT 5:30 PM SHARP OR THEY WEREN'T GOING TO DO IT ANYMORE! KEEP IN MY MIND THAT THIS SERVICE IS ALREADY PAID FOR! SO I WOULD NEVER GO BACK TO THAT PLACE-THOSE GUYS THAT WORK THERE ARE COMPLETE

a**h***s

11/23/08

Buyer Beware

by mustbecrazy

The stereo fell out of the dash on my way home! Yes, it really did! The install was awful at best on the rest of the equipment! They even used the old factory wire to hook up the new speakers after I paid them to run a better quality wire. They get confrontational when you take it back to them to repair what they should have done incorrectly in the first place. The speakers rattle and bump in the panels from such poor installation. I am very displeased with my experience with them and will never recommend them to anyone. I am really shocked at the way I was treated and the quality of the work! I will not even take it back to them to fix the problems they created, not real sure what they would do to it!! The worst 1500 dollars I ever spent.

• Pros: None
• Cons: Read my comments